8514-296-001 REV K page 87
6 TROUBLESHOOTING
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper operation after servicing.
ATTENTION: Lors des opérations d'entretien des commandes, étiqueter tous les fils avant
de les déconnecter. Toute erreur de câblage peut être une source de danger et de panne.
If any of the following symptoms occur on this washer, check the suggested remedies
listed below. If all probable causes have been eliminated and the symptom still exists,
contact your local Dexter agent for further troubleshooting assistance. See contact
information at the end of this manual. Parts & Service Manuals from Dexter are also
available for further troubleshooting assistance.
Symptom
Probable Cause Suggested Remedy
Machine does
not start
Power supply
Check these areas: Circuit breakers, Voltage, Power leads, Power
connections. Is front display LED showing a dollar amount?
Door Switch
Check for continuity through door switch when door is closed. If no
continuity, adjust or replace door switch.
Control breaker or Fuse
60 Hz: Check 1.5 amp (T-950, T-1200 and T-1450 use 2.5amp)
breaker or fuse (50 Hz: 7 amp) for continuity. If no continuity,
replace breaker or fuse.
Control Transformer
Check voltage output from control transformer for 120VAC (60 Hz)
or 24VAC (50 Hz). If voltage is incorrect, replace transformer.
Coin Acceptor
Check coin acceptor switch for any type of blockage or damage.
Clean, adjust or replace the acceptor.
Check PCB board Check all wire connections for loose contacts.
Check wiring between PCB
Check data cable. This is the cable with the phone type connectors
on the main PCB control and the VFD. With the power removed
unplug and check for damage, replug and retry washer.
Check Relay PCB Check all wire connections for sure contact.
Check Door Locking Motor
Check that 120 VAC (60 Hz) or 24 VAC (50 Hz) power is at motor
after start button is pushed.
Machine will
not accept
and count
coins
Coin Acceptor
Check coin acceptor switch for any type of blockage or damage.
Clean, adjust or replace the acceptor.
Power Supply
Check these areas: Circuit breakers, Voltage, Power leads, Power
connection
Door Closed Safety Switch Check door closed switch at door hinge for proper operation.
Door Handle Closed Switch
Check single door closed switch at left side of door handle to close
when handle is vertical.
Control Breaker or fuse
Check breaker or fuse for continuity. If no continuity, replace
breaker or fuse. For 60 Hz the T-300 through T-900 use the 1.5
amp fuse. The T-950, T-1200, T-1450 and T-1800 use a 2.5 amp
fuse. (For 50 Hz, all use 7 amp)
Main PCB Replace
Door does not
lock
Check display for fault
code
Does “DOOR LOCK ERROR” show on the front of display? If yes
follow tests described in fault code section.
Door locking motor
Check to ensure that motor is receiving 120 VAC (60 Hz) or 24 VAC
(50 Hz) from main relay PCB. If it is, replace motor.