the tape is stuck to any part of memory, stick it back to the specified point and if a foreign matter
is found on memory, remove it and then return to Procedure 1. If there is still an error, perform
Check 2.
Check 2
Memory Module may be faulty. Replace it with a new one following the steps described in
Chapter 4. If Memory Module replaced is still not functioning properly, perform Check 3.
Check 3
System Board may be defective. Replace System Board with new one following steps described
in Chapter 4.
2 Troubleshooting 2.8 SSD (Solid-state Drive)
2.9 SSD (Solid-state Drive)
To check if the SSD is defective or malfunctioning, follow the troubleshooting procedures
below as instructed.
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check
Procedure 1 Test Program Check
Run the storage test program stored on the maintenance test program disk for all test items.
See Chapter 3 for details on how to use the test program.
If an error is detected during the SSD test, go to Procedure 2.
Procedure 2 Connector Check and Replacement Check
The SSD or system board may be faulty. Disassemble the computer following the steps
described in Chapter 4 and perform the following checks s:
Check 1
Make sure the following connectors have been firmly connected to the SSD and system board.
If any connector is loose or off, reconnect it firmly and return to Procedure 1.
If there is still an error, perform Check 2.
Check 2
The SSD may be faulty. Replace it with a new one following the instructions
in Chapter 4. If the problem persists, perform Check 3.
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