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1.4. Environment
As per the recommendations in this manual, please install your UPS in a clean and stable environment
free of vibration, dust, high humidity, ammable gas, and ammable liquid or caustic substance. Please
refer to Section
3.2.1
for further environmental requirements.
WARNING
Hydrogen and oxygen shall be released into surrounding air during battery charging, oat
charging, deep discharging and overcharging. If hydrogen gas content is more than 4% in the
air, an explosive gas mixture will be formed. Make sure the UPS is placed in a location that has
enough air ow.
1.5. Getting Help
For any question about the UPS and the battery cabinet, please inquiry with your local ofces and dealers.
The equipment model and serial number shall be required. For the help with one of the following aspects,
please call the customer service staff:
• Scheduling initial startup.
• Obtaining information about regional service locations and their numbers.
• For questions about anything in this manual
.
• For issues not covered in this manual.
Please contact customer service via our 24-hour service hotline at 400-889-3938