Possible cause: Configuration or settings
Recommended actions
1. Configure the Gateway OPC Browse Tree.
a) Log on to the Gateway.
b) Navigate to SETUP → OPC → OPC BROWSE TREE.
2. Verify the connection status for the OPC proxy in the Security Setup Utility.
3. Check to ensure the OPC proxy is configured for secure or unsecure
communications.
4. Verify secure/unsecure OPC protocol settings in the Gateway.
a) Log on to the Gateway.
b) Navigate to SETUP → SECURITY → PROTOCOLS.
5. Verify network firewall and port settings.
6.19 EtherNet/IP
™
: Gateway is not publishing the
parameters
Possible cause: System integration
Recommended actions
1. Verify connection is established with EtherNet/IP.
a) Navigate to SETUP → SECURITY → PROTOCOLS.
2. To connect to an Allen-Bradley
®
system, reference the Integration Manual.
6.20 Return of materials
To expedite the return process outside of North America, contact your Emerson
representative.
Within the United States, call the Emerson Response Center toll-free number 1 800 654
7768. The center, which is available 24 hours a day, will assist you with any needed
information or materials.
The center will ask for product model and serial numbers, and will provide a Return
Material Authorization (RMA) number. The center will also ask for the process material to
which the product was last exposed.
Reference Manual Troubleshooting
00809-0200-4410 September 2020
Emerson.com/Rosemount 51
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