6.3 Return of materials
To expedite the return process outside of North America, contact your Emerson
representative.
Within the United States, call the Emerson Response Center toll-free number
1-800-654-7768. The center, which is available 24 hours a day, will assist you with any
needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return
Material Authorization (RMA) number. The center will also ask for the process material to
which the product was last exposed.
WARNING
Individuals who handle products exposed to a hazardous substance can avoid injury if they
are informed of, and understand, the hazard. If the product being returned was exposed to
a hazardous substance as defined by OSHA, a copy of the required Material Safety Data
Sheet (MSDS) for each hazardous substance identified must be included with the returned
goods.
Reference Manual Troubleshooting
00809-0200-4420 September 2020
Emerson.com/Rosemount 61
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