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enphase Envoy Communications Gateway User Manual

enphase Envoy Communications Gateway
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Envoy Installation and Operation
2013 Enphase Energy Inc. 141-00011 Rev 05
34
Envoy Local Interface
The Envoy relays data to Enlighten, and connection to the Enphase Enlighten web-based monitoring and
analysis software requires an Internet connection. However, if there is no broadband router at the
installation site, you can communicate directly with the Envoy using the Ethernet port and a personal
computer with a web browser.
Connecting to the Envoy through the Site’s LAN
The following steps describe how to access the Envoy data through the site’s LAN (local area network).
1. Open an Internet browser application on a computer connected to the same LAN as the
Envoy.
2. In the browser address window, enter the IP address displayed in the LCD screen of the
Envoy.
Once the browser has successfully connected with the Envoy, the home screen is displayed in the
browser window.
Directly Connecting to the Envoy without a Broadband Router
The following steps describe how to access the Envoy data through the local connection in the absence
of a broadband router.
1. Connect one end of the Ethernet cable supplied with the Envoy to the Ethernet port on the
Envoy.
2. Connect the other end of the Ethernet cable to the Ethernet port of the computer.
3. Open an Internet browser application on the computer.
4. In the browser address window, enter the IP address displayed in the LCD screen of the
Envoy.
NOTE: If you fail to make a connection at this point, you can manually configure your subnet
to 169.254.120.2 and subnet mask to 255.255.0.0. If this does not correct the problem,
contact Enphase Customer Support (support@enphaseenergy.com).
Once the browser has successfully connected with the Envoy, the home screen is displayed in the
browser window.

Table of Contents

Questions and Answers:

enphase Envoy Communications Gateway Specifications

General IconGeneral
Product TypeCommunications Gateway
CompatibilityEnphase microinverters
Weight2.2 lbs
Power Supply12V DC
CommunicationEthernet, Wi-Fi
MonitoringReal-time monitoring

Summary

Important Information

Getting Started with Envoy

Key initial information, safety, and audience for the Envoy manual.

Safety and Audience Guidelines

Adherence to electrical codes, safety precautions, and manual intended audience.

Enphase Envoy System Overview

System Components and Functionality

Describes Microinverters, Envoy Gateway, and Enlighten monitoring software.

Envoy Communication and Data Flow

Explains how the Envoy transmits data via power lines and the internet to Enlighten.

Envoy Installation Procedures

Installation Planning and Preparation

Covers system sizing, preinstallation checks, and location selection criteria.

Installation Flow and Key Steps

Outlines the sequence of installation tasks, from serial number to system performance view.

Envoy Operation and Interface

Initial Startup and Device Scanning

Covers initial scan, boot sequence, device discovery, and communication checks.

Normal Operation and LCD Display

Details normal operation, understanding the Envoy LCD screen, and system status.

Using the Envoy LCD Menu System

Guide to navigating the Envoy's menu for various functions and settings.

System Configuration and Management

Covers initiating scans, grid configuration, IP address, and connection settings.

Checking Envoy Status via Enlighten

How to monitor system status, signal strength, and device counts using Enlighten.

Accessing the Envoy Local Interface

Steps for connecting to the Envoy via LAN or direct connection for local access.

Troubleshooting Envoy Issues

Power Line Communication Problems

Resolving issues related to signal strength, device detection, and communication levels.

Network Connectivity and IP Issues

Addressing IP address problems, web connection failures, and system error messages.

Device-Specific Faults and Event Messages

Clearing GFI conditions, DC resistance faults, and interpreting system event messages.

Managing Scans, Time Zones, and Devices

Configuring controlled scans, setting time zones, and ZigBee device setup.

Technical Data and Specifications

Envoy Hardware and Communication Specs

Details Envoy interface types, monitoring capacity, power requirements, and dimensions.

Compliance and Warranty Information

Covers product compliance standards, meter accuracy, and warranty terms.

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