enphase Envoy Communications Gateway User Manual

Envoy Installation and Operation
 2013 Enphase Energy Inc. 141-00011 Rev 05
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Clear GFI Tripped Condition
This condition occurs only with the M215, M190, D380, M210, M200, and M175 microinverters. A solid
red status LED on the microinverter indicates a ground fault (GFDI) error. The LED will remain red and
the fault will continue to be reported by the Envoy until the error has been cleared.
If a microinverter registers a GFI Tripped condition, you can attempt to clear this condition through the
Envoy Interface. An Envoy is required to send the clear-gfi message to clear the condition. If the condition
does not clear after you perform the following procedure, contact Enphase Energy customer support at
support@enphaseenergy.com.
To send the clear-gfi message to a microinverter:
1. From the Administration menu, choose Device Conditions and Controls.
NOTE: Do not click or select the box under the column labeled Select.
2. Click on the serial number of the unit showing the GFI condition.
The Control Flags screen appears.
CAUTION: The other control flags (reboot and cmd-alert) on this screen should be used only
when recommended by Enphase. Their functions are:
 reboot - reboots the inverter
 cmd-alert - clears a condition flag for a command sent

enphase Envoy Communications Gateway Specifications

General

Product Type	Communications Gateway
Compatibility	Enphase microinverters
Weight	2.2 lbs
Power Supply	12V DC
Communication	Ethernet, Wi-Fi
Monitoring	Real-time monitoring

Summary

Important Information

Getting Started with Envoy

Key initial information, safety, and audience for the Envoy manual.

Safety and Audience Guidelines

Adherence to electrical codes, safety precautions, and manual intended audience.

Enphase Envoy System Overview

System Components and Functionality

Describes Microinverters, Envoy Gateway, and Enlighten monitoring software.

Envoy Communication and Data Flow

Explains how the Envoy transmits data via power lines and the internet to Enlighten.

Envoy Installation Procedures

Installation Planning and Preparation

Covers system sizing, preinstallation checks, and location selection criteria.

Installation Flow and Key Steps

Outlines the sequence of installation tasks, from serial number to system performance view.

Envoy Operation and Interface

Initial Startup and Device Scanning

Covers initial scan, boot sequence, device discovery, and communication checks.

Normal Operation and LCD Display

Details normal operation, understanding the Envoy LCD screen, and system status.

Using the Envoy LCD Menu System

Guide to navigating the Envoy's menu for various functions and settings.

System Configuration and Management

Covers initiating scans, grid configuration, IP address, and connection settings.

Checking Envoy Status via Enlighten

How to monitor system status, signal strength, and device counts using Enlighten.

Accessing the Envoy Local Interface

Steps for connecting to the Envoy via LAN or direct connection for local access.

Troubleshooting Envoy Issues

Power Line Communication Problems

Resolving issues related to signal strength, device detection, and communication levels.

Network Connectivity and IP Issues

Addressing IP address problems, web connection failures, and system error messages.

Device-Specific Faults and Event Messages

Clearing GFI conditions, DC resistance faults, and interpreting system event messages.

Managing Scans, Time Zones, and Devices

Configuring controlled scans, setting time zones, and ZigBee device setup.

Technical Data and Specifications

Envoy Hardware and Communication Specs

Details Envoy interface types, monitoring capacity, power requirements, and dimensions.

Compliance and Warranty Information

Covers product compliance standards, meter accuracy, and warranty terms.