Entrust Sigma DS2 User Manual

Sigma DS1, DS2, DS3 Card Printer User’s Guide 67
106: Magstripe data not found
The printer did not find magnetic stripe data on card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message. Click Retry, or click Cancel to cancel the
card, in the Card Printer Driver message.
HINTS & TIPS
 The card might not match printer settings or the data sent.
 Ask the system administrator to verify that the card, the data, and the printer settings match.
107: Magstripe read data error
The printer failed to read the magnetic stripe data from the card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to send a new card to the printer. Click OK in the Card Printer
Driver message.
HINTS & TIPS
 The data might use a different format than the current printer setting.
 Ask the system administrator to verify that the card, data, and printer settings match.
108: Magstripe read no data
The printer did not find any magnetic stripe data on card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to send a new card to the printer. Click OK in the Card Printer
Driver message to clear the message.
HINTS & TIPS
 The card might have been turned the wrong way. A diagram inside the input hopper shows
the correct orientation.
 The card might not have a magnetic stripe.

Entrust Sigma DS2 Specifications

General

Print Resolution	300 dpi
Card Capacity Input Hopper	125 cards
Card Capacity Output Hopper	25 cards
Connectivity	USB, Ethernet
Print Technology	Direct-to-card dye-sublimation / resin thermal transfer
Card Sizes	CR80
Operating System Support	Windows 7, Windows 8.1, Windows 10, Windows Server 2016, Windows Server 2012, Windows Server 2008
Card Thickness	0.010 inches to 0.040 inches (0.25 mm to 1.02 mm)
Print Speed	Up to 250 cards per hour (YMCKO)