Entrust Sigma DS2 User Manual

74 Troubleshooting
153: Insert same card side 2 up
1. Take the card from the printer and turn it over end to end so side 2 is facing up.
2. Insert the card in the printer.
3. If the card is not immediately picked, press the printer’s U
SER button or click OK.
Click Cancel in the Card Printer Driver message to cancel the card.
170: Insert new card side 1 up
1. Insert a new card in the printer with side 1 facing up.
2. If the card is not immediately picked, press the printer’s U
SER button or click OK.
Click Cancel in the Card Printer Driver message to cancel the card.
171: Insert same card side 1 up
1. Take the card from the printer and turn it over end to end so side 1 is facing up.
2. Insert the card in the printer.
3. If the card is not immediately picked, press the printer’s U
SER button or click OK.
Click Cancel in the Card Printer Driver message to cancel the card.
172: Insert cleaning card
1. Insert cleaning card.
2. If the card is not immediately picked, press the printer’s U
SER button or click OK.
Click Cancel in the Card Printer Driver message to cancel the cleaning card.
173: Improper shutdown
Always use the power button to power off the printer.
Press and hold the U
SER button to set the printer to Ready.
Click OK in the Card Printer Driver message to clear the message.
224: Supply region not valid
The printer cannot use the supply installed. The card will be canceled.
Use a supply with the correct code for your region.
Click OK in the Card Printer Driver message to clear the message.

Entrust Sigma DS2 Specifications

General

Print Resolution	300 dpi
Card Capacity Input Hopper	125 cards
Card Capacity Output Hopper	25 cards
Connectivity	USB, Ethernet
Print Technology	Direct-to-card dye-sublimation / resin thermal transfer
Card Sizes	CR80
Operating System Support	Windows 7, Windows 8.1, Windows 10, Windows Server 2016, Windows Server 2012, Windows Server 2008
Card Thickness	0.010 inches to 0.040 inches (0.25 mm to 1.02 mm)
Print Speed	Up to 250 cards per hour (YMCKO)