Troubleshooting
74
When the Indicators Provide No Help
Check the problem
Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
Problem Page
Problems relating to im-
ages
No images appear
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
p.75
Moving images being projected from a computer are not projected. p.75
"Not supported" is displayed
p.75
"No Signal" is displayed
p.76
Keystone distortion of projected image p.76
Images are fuzzy or out of focus p.76
Interference or distortion appears in the images. p.76
The image is truncated (large) or small, or only a part of the image is
projected.
p.77
Image colors are not right
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
*
p.77
Images appear dark p.77
Projection stops automatically p.78
Noise problems No audio, or the audio is too low p.78
Problems when projection
starts
The projector does not turn on p.78
Problems with the remote
control
The remote control does not respond p.79
Problems with the control
panel
Cannot make settings on the control panel p.79
Problems with 3D Cannot project correctly in 3D p.79
Problems with HDMI HDMI Link does not function p.80
The device name is not displayed under Device Connections p.81
Bluetooth device prob-
lems
Cannot Connect Bluetooth Device p.81
The audio and connection for the Bluetooth device disconnects p.81
Network problems Cannot access the network via wireless LAN p.81
The image contains static during network projection p.82
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
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