Troubleshooting
81
The device name is not displayed under Device Connections
Check Remedy
Does the connected device meet the HDMI
CEC standards?
If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.
Bluetooth device problems
Cannot Connect Bluetooth Device
Check Remedy
Was a device search performed? When connecting a Bluetooth device for the first time, or when
changing to another Bluetooth device, perform Search Blue-
tooth Device.
s p.21
Does the device support copyright protection
(SCMS-T)?
You cannot connect a Bluetooth device that does not support
copyright protection (SCMS-T).
Is the device based on A2DP? You cannot connect a Bluetooth device that does not support
A2DP.
The audio and connection for the Bluetooth device disconnects
Check Remedy
Are there any obstacles between the projec-
tor and the Bluetooth device?
Check for any obstacles between the projector and the Bluetooth
device, and change their positions to improve communication.
Is the device connected within the specified
communication distance?
If the distance between the projector and the Bluetooth device
exceed 10 m, the connection may be lost. Move the Bluetooth
device closer to the projector.
Are there any wireless equipment or micro-
wave ovens in the vicinity?
If the device is used at the same time as other wireless equipment
or microwave ovens, radio wave interference may occur, and the
image and audio may be interrupted. Avoid equipment that
could cause interference.
Network problems
Cannot access the network via wireless LAN
Check Remedy
Is Wireless LAN Power set to Off?Set Wireless LAN Power to On in the Configuration menu. If this
is already set to On, set Wireless LAN Power to Off, and then set
it to On again.
s Network - Wireless LAN Power p.67
Is the passphrase correct? Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have for-
gotten your passphrase, set it again.
s Network - Network
Configuration - Security - Passphrase p.69
Have you checked the Event ID? Check the Event ID number and perform the following steps.
s Info - Projector Info - Event ID p.70
s p.82