Epson LQ-590II User Manual

Chapter 5
Where To Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region
and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other
downloadables are also available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson
support services for assistance.
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services for
assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
LQ-590II/LQ-590IIN/LQ-2090II/LQ-2090IIN User’s Guide
Where To Get Help 118

Epson LQ-590II Specifications

General

Mean time between failures (MTBF)	25000 h
Color	-
Character sets	ISO 8859-15, Italic, PC437, PC850, PC858, Roman 8
Built-in barcodes	Code 39, EAN13, EAN8, Interleaved 2/5, POSTNET, UPC-A, UPC-E
Maximum printing width (columns)	80
Standard interfaces	Ethernet, USB 2.0
Continuous paper thickness range	0.065 - 0.49 mm
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	10 - 80 %
Product color	Black
Country of origin	Indonesia
Sound pressure level (printing)	55 dB
Pallet width	800 mm
Pallet height	7430 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	14 pc(s)
Quantity per pallet (UK)	28 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	340 mm
Package width	40 mm
Package height	80 mm
Package weight	9280 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	375 mm
Width	437 mm
Height	177 mm
Weight	7200 g