There is dust or other debris on the paper.
Solutions
Remove the dust or debris from the surface of your paper before loading it.
The Top Edge of the Paper is Scratched
If multiple sheets of paper are loaded, they may scratch each other.
Solutions
Load one sheet of paper at a time.
Cannot Solve Problem
If you cannot solve the problem aer trying all of the solutions, contact Epson support.
If you cannot solve printing problems, see the following related information.
Related Information
& “Cannot Solve Printing Problems” on page 153
Cannot Solve Printing Problems
Try the following problems in order starting at the top until you solve the problem.
❏ Make sure you match the paper type loaded in the printer and the paper type set on the printer to the paper
type settings in the printer driver.
“Paper Size and Type Settings” on page 27
❏ Use a higher quality setting on the control panel or the printer driver.
❏ Reinstall the ink cartridges already installed in the printer.
Reinstalling the ink cartridges may clear clogging in the print head nozzles and allow the ink to ow smoothly.
However, because the ink is consumed when the ink cartridge is reinstalled, a message asking you to replace the
ink cartridge may be displayed depending on the amount of ink remaining.
“It is Time to Replace the Ink Cartridges” on page 141
❏ Align the print head.
“Aligning the Print Head” on page 105
❏ Run a nozzle check to see if the print head nozzles are clogged.
If there are missing segments in the nozzle check pattern, the nozzles may be clogged. Repeat head cleaning and
the nozzle check alternately 3 times and check if the clogging has cleared.
Note that print head cleaning uses some ink.
“Checking and Cleaning the Print Head” on page 101
❏ Turn o the printer, wait for at least 6 hours, and then check if the clogging has cleared.
If the problem is clogging, leaving the printer for a while without printing may solve the problem.
You can check the following items while the printer is o.
Solving Problems
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Cannot Solve Problem
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Cannot Solve Printing Problems
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