6.9.ConsultingSystemLogFilesandCrash
Dumps
Log Files Folder
The Xeebra system log files are stored in the following directory: /var/log/evs.
Crash Dump Folder
Crash dumps are available in the following directory: /var/crash/.
Exporting System Log Files
To generate and export the latest Xeebra system log files, proceed as follows:
1. Double-click or double-tap the GetLogs icon on your Xeebra server or client workstation desktop.
A terminal window is opened.
The various system log files are generated and exported to the Logs directory on your desktop in the
form of a .tgz file with the following filename format: evs_logs_<hostname>_YYYYMMDD_
HHMMSS.tgz.
You can either remove or keep all the log files.
2. Enter Y and press ENTER to remove all logs. Enter N and press ENTER to keep all logs.
3. Tap or click X to close the terminal window again.
6.10. SupportandHealthCheckTool
The Support & HealthCheck tool is a small tool which can be used for the following
support tasks:
• to collect the logs from all Xeebraservers and client workstations that are currently connected to the
same Xeebra network, and to save them in one central location.
52| March 2022 | Issue 2.6.G
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