Home > Troubleshooting > Network Problems > I Want to Check that My Network Devices are Working
Correctly
I Want to Check that My Network Devices are Working Correctly
Check Action Interface
Check that your Fuji
Xerox machine, access
point/router, or network
hub is turned on.
Check the following:
• The power cord is connected correctly and the Fuji Xerox machine
is turned on.
• The access point/router or hub is turned on and its link button is
blinking.
• All protective packaging has been removed from the machine.
• The toner cartridge and drum cartridge are installed correctly.
• The front and back covers are fully closed.
• Paper is inserted correctly in the paper tray.
• (For wired networks) A network cable is securely connected to the
Fuji Xerox machine and to the router or hub.
Wired/Wireless
Check the Link Status
in the Network
Configuration Report.
Print the Network Configuration Report and check that Ethernet Link
Status or Wireless Link Status is Link OK.
Wired/Wireless
Check that you can
"ping" the Fuji Xerox
machine from your
computer.
Ping the Fuji Xerox machine from your computer using the IP address
or the node name in the Windows
®
command prompt or Mac Terminal
application:
ping <ipaddress> or <nodename>.
• Successful: Your Fuji Xerox machine is working correctly and
connected to the same network as your computer.
• Unsuccessful: Your Fuji Xerox machine is not connected to the
same network as your computer.
(Windows
®
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask.
(Mac)
Confirm that the IP address and the Subnet Mask are set correctly.
Wired/Wireless
Check that your Fuji
Xerox machine is
connected to the
wireless network.
Print the WLAN Report to check the error code on the printed report. Wireless
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless LAN access point/router to find the SSID and the Network Key information and set them correctly.
Related Information
• Network Problems
Related Topics
• Print the Network Configuration Report
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Use the Network Connection Repair Tool (Windows
®
)
• My Fuji Xerox Machine Cannot Print over the Network
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