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7-3. If the Top Cover Does Not Open
When the printer has stopped with the cutter blade exposed due to some
abnormality such as a paper jam, the top cover will not open.
In such a case, instead of opening it forcibly, perform the following steps:
(1) Turn off the power switch to disconnect the printer from the power.
(2) Turn the power on again. This causes the cutter to operate and may clear
the paper jam.
(3) Pull the release lever toward you to check whether the top cover opens. If
so, turn the power off again and follow the instructions from step (6) to
clear the paper jam.
If the top cover still cannot be opened after the power is turned on, turn the
power off again and follow the instructions from step (4) to clear the paper
jam.
(4) Remove the front cover by lifting it as shown by the arrow.
Top Cover
Front Cover
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