iBox/iBox Kit
Installation and Maintenance Guide
GE Grid Solutions
994-0047-5.10-4 GE Information
3.7. Troubleshooting your iBox Kit
Overview
The LED indicators on each iBox Kit device can be used to troubleshoot most iBox
Kit problems. If device configuration files are those supplied with the iBox Kit, most
problems are the result of failed cabling or connection.
iBox
If you are experiencing general problems or are unable to isolate a problem to a
particular iBox Kit module, the problem may lie with the iBox unit. For iBox
troubleshooting guidelines, refer to āTroubleshooting your iBoxā on page 69.
Network
Connection
If you are having problems connecting to the network, check the operation of the
Ethernet Module. The following table shows normal LED operation for the Digi One
and provides suggestions for corrective action if LED operation is not normal.
LED Normal Operation Suggestions
POWER Solid GREEN Check power supply/connections
LINK OFF RED LED indicates no network/cabling
DCD Solid GREEN Check cabling connections/serial port
DSR Solid GREEN Check cabling connections/serial port
DTR Solid GREEN Check cabling connections/serial port
RTS Solid GREEN Check cabling connections/serial port
TX Flashing GREEN Check cabling connections/serial port
RX Flashing GREEN Check cabling connections/serial port
ADAM 4017+
If you are having a problem with DC analog inputs, check the operation of the
ADAM-4017+. The following table shows normal LED operation for the ADAM
4017+ and provides suggestions for corrective action if LED operation is not normal.
LED Description Suggestions
OFF Power OFF Check power supply/connections
Solid GREEN Power ON, no polling Check cabling if it should be polled
Flashing
Green
Power ON, MODBUS polling Check cabling if it should not be
polled
Configuration
Changes to the iBox configuration file may result in incorrect operation. If you are
unable to isolate the problem by inspecting the LEDs and by checking unit cabling,
verify the iBox configuration file against Appendix B: iBox Kit Default
Configurations and modify if appropriate.