Version 1.0, 11/2017. Copyright 2012 Hitron Technologies
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Version 1.0, 11/2017. Copyright 2017 Hitron Technologies
27
Hitron E31N2V1 User’s Guide
1.3 The Status: DOCSIS Provisioning Screen
This screen displays the steps successfully taken to connect to the Internet over the
Cable connection.
Use this screen for troubleshooting purposes to ensure that the E31N2V1 has
successfully connected to the Internet; if an error has occurred you can identify the
stage at which the failure occurred.Click Status > DOCSIS Provisioning. The
following screen displays.
Figure 2: The Status: DOCSIS Provisioning Screen
For each step:
Serial Number This displays the uniquely identifying number of the
E31N2V1. If you contact your cable service provider for
assistance, they may ask you for this number.
RF MAC This displays the Media Access Control (MAC) address
of the E31N2V1’s radio frequency (RF) module. This is
the module that connects to the Internet through the
Cable connection.
System Time This displays the current date and time.
System Up Time This displays the amount of time that has elapsed since
the E31N2V1 was last restarted.
Table 4: The Status: System Information Screen (continued)
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