HP 100B SFF User Manual

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Solving Printer Problems
If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause Solution
Printer is not turned on and online.
The correct printer drivers for the application are not installed.
If you are on a network, you may not have made the
connection to the printer.
Printer may have failed.
Printer will not turn on.
Cause Solution
The cables may not be connected properly.
Printer prints garbled information.
Cause Solution
The correct printer driver for the application is not installed.
The cables may not be connected properly.
Printer memory may be overloaded.
Printer is offline.
Cause Solution
The printer may be out of paper.
Turn the printer on and make sure it is online.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
Make the proper network connections to the printer.
Run printer self-test.
Reconnect all cables and check the power cord and electrical
outlet.
Install the correct printer driver for the application.
Reconnect all cables.
Reset the printer by turning it off for one minute, then turn it
back on.
Check the paper tray and refill it if it is empty. Select online.

HP 100B SFF Specifications

Operating Environment

operating temperature range	10° to 35°C
nonoperating temperature range	-30° to 60°C
operating relative humidity	10-90%
nonoperating relative humidity	5-95%
operating maximum altitude	3048 m
nonoperating maximum altitude	9144 m

Power

operating voltage range	90-137Vac
rated voltage range	100-127Vac
rated line frequency	50-60Hz
power output	65 W
rated input current	1.6A @ 90 VAC

Weight and Dimensions

height	27 cm
width	10 cm
depth	34.79 cm
weight	4.8 kg