HP ProDesk 600 G1 Tower User Manual

Solving CD-ROM and DVD problems
If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the
following table or to the documentation that came with the optional device.
System will not boot from CD-ROM or DVD drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
the Computer Setup utility.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
CD-ROM is enabled in Storage > Boot Order.
Network Boot is enabled in Computer Setup. Run the Computer Setup utility and disable Network Boot in
Security > Network Boot.
Non-bootable CD in drive. Try a bootable CD in the drive.
Boot order not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Drive not found (identified).
Cause Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the
Solving Hardware
Installation Problems on page 169 section. If the system still
does not recognize the new device, check to see if the device
is listed within Computer Setup. If it is listed, the probable
cause is a driver problem. If it is not listed, the probable cause
is a hardware problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under Advanced > Power-
On Options.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options.
CD-ROM or DVD devices are not detected or driver is not loaded.
Cause Solution
Drive is not connected properly or not properly configured. See the documentation that came with the optional device.
178 Chapter 8 Troubleshooting without diagnostics

HP ProDesk 600 G1 Tower Specifications

General

Tcase	72 °C
Bus type	DMI2
Stepping	C0
FSB Parity	No
Processor cache	3 MB
Processor cores	2
Processor model	i3-4130
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-4100 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	4
Processor codename	Haswell
Number of QPI links	0
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x8, 1x16, 2x4, 2x8
Thermal Design Power (TDP)	65, 54 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-1333/1600, DDR3L-1333/1600 @ 1.5V
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	4x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Intel segment tagging	Enterprise, Small Business
On-board graphics card ID	0x41E
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4400
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Recovery operating system	Windows 8 Pro
Operating system installed	Windows 7 Professional
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	6
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Audio system	HD
Product type	PC
Motherboard chipset	Intel® Q85
Scalability	1S
Processor ARK ID	77480
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0
Thermal solution specification	PCG 2013C
Intel Small Business Advantage (SBA) version	1.00
Intel® Small Business Advantage (Intel® SBA)	-
Intel Stable Image Platform Program (SIPP) version	0.00
Power supply	320 W
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	442 mm
Width	170 mm
Height	399 mm
Weight	9300 g