HP TOUCHSMART 9100 Maintenance And Service Guide

5.
Locate the CMOS jumper header on the motherboard.
CAUTION: Removing the incorrect jumper can cause the system configuration to be changed or
even cause irreparable hardware damage.
6. Set the jumper to cover the middle and third pins for at least five seconds.
7. Set the jumper back in its original position.
8. Replace the hood cover.
9. Reconnect the external equipment.
10.
Plug in the computer and turn on the power. Allow the operating system to start.
Clearing BIOS passwords
If a user has configured a power-on or setup password using the BIOS and then loses the password,
they cannot access the BIOS in order to change or clear the password.
In this event, to clear the power-on or setup passwords—or to disable the power-on or setup password
feature—users need to perform the following steps:
CAUTION: Before attempting to remove or touch any parts from the motherboard, check that the
power cord is disconnected from the electrical outlet. Failing to do so can cause hardware damage
and even physical injury.
1. Shut down the operating system and turn off the computer and any external devices.
2. Disconnect the power cords of the computer and any external devices from the power outlet.
3. Disconnect any external devices that are connected to the computer.
4. Remove the chassis cover.
60 Chapter 6 Software Troubleshooting

HP TOUCHSMART 9100 Specifications

General

Processor cache	2 MB
Processor cores	2
Processor family	Intel® Core™2 Duo
Processor frequency	2.1 GHz
Processor cache type	L3
Processor manufacturer	Intel
Processor front side bus	800 MHz
Chassis type	All-in-One
Display included	Yes
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Graphics card family	NVIDIA
Floppy drive installed	No
Parallel ports quantity	0
Maximum graphics card memory	- MB
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Number of processors installed	1
Internal memory	4 GB
Memory clock speed	1333 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
HDD interface	SATA
Optical drive type	DVD Super Multi
Discrete graphics card model	NVIDIA GeForce 200
Operating system installed	Windows 7 Professional
USB 2.0 ports quantity	5
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Product color	Black
Country of origin	China

Weight and Dimensions

Depth (with stand)	72 mm
Width (with stand)	579 mm
Height (with stand)	447 mm
Weight (with stand)	11500 g