HP xw9400 User Manual

Solving hard drive problems
Table 5-6 Hard drive problems
Problem Cause Solution
Hard drive error occurs. Hard disk has bad sectors or
has failed.
Use a disk analysis utility to locate and block usage of bad
sectors. If necessary, reformat the hard disk.
Disk transaction problem. Either the directory structure is
bad or there is a problem with
a file.
1. Click on My Computer.
2. Right-click on the desired hard drive and select
Properties.
3. Click the Tools tab.
4. Click Check Now... to run error checking.
Drive not found (identified). Loose cable. Check cable connections.
The system might not have
automatically recognized a
newly installed device.
1. Run Computer Setup.
2. If the system still does not recognize the new device,
determine if the device is listed within Computer
Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a
hardware problem.
3. If this is a newly installed drive, enter Setup and try
adding a POST delay under Advanced>Power-
On>Options.
Drive's SATA controller is
disabled in Computer Setup.
Run Computer Setup and enable the SATA controllers in
Storage>Storage Options.
Drive responds slowly
immediately after power on.
Run Computer Setup, and increase the POST Delay in
Advanced>Power-On Options.
Non-system disk/NTLDR missing
message.
System is trying to start from a
non-bootable diskette.
Remove the diskette from the diskette drive so the
workstation boots from the hard disk.
Non-system disk/NTLDR missing
message.
System is trying to start from a
damaged hard drive.
●
Insert a bootable diskette into the diskette drive or a
CD into the optical drive and restart the workstation.
System files missing or not
properly installed.
1. Insert a bootable system diskette and restart.
2. Verify that the hard drive is partitioned and formatted.
3. Install system files for the appropriate operating
system if necessary.
Hard drive boot disabled in
Computer Setup.
Run Computer Setup and enable the hard drive entry
from Storage Options, then reorder the hard drive in the
Storage>Boot Order list.
Both slow and fast UATA
devices are on the same data
cable.
Connect slower UATA devices to a separate data cable
connected to the secondary IDE (ATA) controller.
Workstation will not start. Hard drive is damaged. Observe the beeps and LED lights on the front of the
workstation. See
POST error messages on page 131.
ENWW Troubleshooting scenarios and solutions 115

HP xw9400 Specifications

General

Brand	HP
Model	xw9400
Category	Desktop
Language	English