Error code
number
Name Description Corrective action
021
No arc
transfer
No current detected on
work lead 500
milli-seconds after pilot arc
current was established.
1. Verify proper pierce height.
2. Verify proper preflow and cut-flow settings.
3. Inspect work lead for damage or loose connections.
4. Perform current test (see Maintenance section).
024
Lost current
Chopper 1
Lost the current signal
from Chopper 1 after
transfer.
1. Verify that the consumable parts are in good condition.
2. Verify proper cut-flow gas settings.
3. Verify pierce delay time.
4. Verify arc did not lose contact with plate while cutting (hole
cutting, scrap cutting, etc).
5. Perform chopper test (see Maintenance section).
025
Lost current
Chopper 2
Lost the current signal
from Chopper 2 after
transfer.
1. Verify that the consumable parts are in good condition.
2. Verify proper cut-flow gas settings.
3. Verify pierce delay time.
4. Verify arc did not lose contact with plate while cutting (hole
cutting, scrap cutting, etc).
5. Perform chopper test (see Maintenance section).
026 Lost transfer
Lost the transfer signal
after transfer completed.
1. Verify that the consumable parts are in good condition.
2. Verify proper cut-flow gas settings.
3. Verify pierce delay time.
4. Verify arc did not loose contact with plate while cutting (hole
cutting, scrap cutting, etc).
5. Inspect work lead for damage or loose connections.
6. Try connecting work lead directly to the plate.
7. Perform chopper test (see Maintenance section).
027 Lost phase
Phase imbalance to
chopper after contactor
engaged or while cutting.
1. Verify phase-to-phase voltage to power supply.
2. Disconnect power to power supply, remove cover on
contactor and inspect contacts for excessive wear.
3. Inspect power cord, contactor, and input to chopper for
loose connections.
4. Inspect phase loss fuses on Power Distribution board.
Replace board if fuses are blown.
5. Perform phase loss test (see Maintenance section).
028
Lost current
Chopper 3
Lost the current signal
from Chopper 3 after
transfer.
1. Verify that the consumable parts are in good condition.
2. Verify proper cut-flow gas settings.
3. Verify pierce delay time.
4. Verify arc did not lose contact with plate while cutting (hole
cutting, scrap cutting, etc).
5. Perform chopper test (see Maintenance section).
Error code troubleshooting – 2 of 16
HPR400XD Manual Gas Instruction Manual 5-11
MAINTENANCE