MAINTENANCE
HPR400XD Manual Gas Instruction Manual 5-25
Error code
number
Name Description Corrective action
180
Selection
console CAN
timeout
Auto Gas
Only
The power supply did not
receive a CAN message
from the selection console
within 1 second.
1. Verify that the power supply-to-selection console
CONTROL and POWER cables are not damaged and are
properly connected to PCB3, and the rear of the selection
console.
2. Verify that D17 (+5 VDC) and D18 (+3.3 VDC) are
illuminated on PCB2 inside the selection console. These
LEDs indicate power to PCB2. Also verify that D26 (CAN -
RX) and D27 (CAN - TX) are illuminated on PCB2 inside
the selection console. These LEDs indicate communication
between the selection console and the power supply.
3. If power is present at PCB2 and PCB3 and both selection
console cables are good, then PCB2 or PCB3 has failed.
Use the CAN tester to verify which board needs to be
replaced.
181
Metering
console CAN
timeout
Auto Gas
Only
The power supply did not
receive a CAN message
from the metering console
within 1 second.
1. Verify that the power supply-to-metering console
CONTROL and POWER cables are not damaged and are
properly connected to PCB3, and the rear of the metering
console.
2. Verify that D17 (+5 VDC) and D18 (+3.3 VDC) are
illuminated on PCB2 inside the metering console. These
LEDs indicate power to PCB2. Also verify that D26 (CAN -
RX) and D27 (CAN - TX) are illuminated on PCB2 inside
the metering console. These LEDs indicate communication
between the metering console and the power supply.
3. If power is present at PCB2 and PCB3 and both metering
console cables are good, then PCB2 or PCB3 has failed.
Use the CAN tester to verify which board needs to be
replaced.
Error code troubleshooting – 16 of 16