IBM 4820 User Manual

Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this guide . . . . . . . . . . . . . . . . . . . . . . . .ix
Who should read this guide . . . . . . . . . . . . . . . . . . . .ix
Related publications . . . . . . . . . . . . . . . . . . . . . . .ix
Tell us what you think . . . . . . . . . . . . . . . . . . . . . . .x
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Summary of changes . . . . . . . . . . . . . . . . . . . . . . xiii
Chapter 1. Introducing the IBM 4820 SurePoint Solution . . . . . . . . .1
Hardware options . . . . . . . . . . . . . . . . . . . . . . . .3
Pedestal options . . . . . . . . . . . . . . . . . . . . . . . . .4
Supported operating systems . . . . . . . . . . . . . . . . . . . .5
Views of the 4820 SurePoint Solution . . . . . . . . . . . . . . . . .6
System software, touch drivers, and diagnostics . . . . . . . . . . . . .8
Environmental requirements . . . . . . . . . . . . . . . . . . . .8
Power usage . . . . . . . . . . . . . . . . . . . . . . . . . .9
Spill resistance . . . . . . . . . . . . . . . . . . . . . . . . .9
Calling for service . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2. Installing the IBM 4820 . . . . . . . . . . . . . . . . .11
Tailoring your installation . . . . . . . . . . . . . . . . . . . . .11
Identifying the pedestal type . . . . . . . . . . . . . . . . . . . .12
Identifying the 4820 cables . . . . . . . . . . . . . . . . . . . .12
Identifying the 4820 I/O ports . . . . . . . . . . . . . . . . . . . .17
Installing the pedestal . . . . . . . . . . . . . . . . . . . . . .20
Installing the VESA bracket . . . . . . . . . . . . . . . . . . . .42
Installing options . . . . . . . . . . . . . . . . . . . . . . . .43
Powering on . . . . . . . . . . . . . . . . . . . . . . . . . .52
Adjusting the image . . . . . . . . . . . . . . . . . . . . . . .53
Configuring and calibrating the touch screen . . . . . . . . . . . . . .58
Chapter 3. Maintaining the IBM 4820 . . . . . . . . . . . . . . . .67
Maximizing your comfort . . . . . . . . . . . . . . . . . . . . .67
Cleaning the touch screen . . . . . . . . . . . . . . . . . . . . .67
Using the brightness controls . . . . . . . . . . . . . . . . . . . .67
Chapter 4. Troubleshooting common problems . . . . . . . . . . . .69
Obtaining diagnostic and service information . . . . . . . . . . . . . .69
Troubleshooting capacitive and resistive displays that use the 3M TouchWare 69
Troubleshooting the 4820 Infrared touch screen using the ELO Touch Properties
Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
All models . . . . . . . . . . . . . . . . . . . . . . . . . .74
Appendix A. Field-replaceable units . . . . . . . . . . . . . . . .81
Assembly 1: 4820 . . . . . . . . . . . . . . . . . . . . . . . .82
Assembly 2: 4820 mounting hardware . . . . . . . . . . . . . . . .86
Appendix B. Mounting surface templates . . . . . . . . . . . . . .89
Update November 2005
© Copyright IBM Corp. 1999, 2005 iii
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IBM 4820 Specifications

General

Brand	IBM
Model	4820
Category	Monitor
Language	English