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51
4.8 Cu. Ft. Gas Convection Range with Self Clean and Air Fry
Oven
If the solutions in this section don’t solve a problem, contact a qualified service technician or Insignia customer service.
No burners light The power cord isn’t plugged
into the electrical outlet.
Make sure that the power plug is plugged into a
live, correctly grounded outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the circuit breaker.
The gas supply isn’t correctly
connected or turned on.
See Connecting to gas
on page 19.
One of the surface burners
doesn’t light
The control knob isn't set
correctly.
Push in the control knob and turn it to the LITE
position.
The burner caps aren’t in
place or the burner base is
misaligned.
Clean the electrodes. Put the burner cap on the
burner head. Align the burner base.
Surface burner clicks during
operation
The control knob has been
left in the LITE position.
After the burner lights, turn the control knob to a
desired setting. If the burner still clicks, contact a
qualified service technician.
The burners don’t burn
evenly
Surface burners are dirty. Clean the burners. See Cleaning the cooktop
on
page 44 and Cleaning surface burner grates and
assemblies on page 42.
Surface burner components
and caps aren’t assembled
correctly and level.
See Cleaning surface burner grates and assemblies
on page 42
.
Very large or yellow surface
burner flames
Wrong orifice is assembled. Contact your installer to check the burner orifice
size or LP gas conversion.
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION
Surface burners light but
oven burners don’t light
The gas pressure regulator
shut off switch is in the off
position.
Call a qualified service technician.
Display goes dark The electrical outlet ground
fault interrupter (GFI or GFCI)
has been tripped and needs
to be reset.
Replace fuse or reset circuit breaker.
Very large or yellow oven
burner flames
The oven burner air
adjustment shutters need to
be adjusted.
Call for a qualified service technician.
Gas supply isn’t correctly
connected or turned on.
See Connecting to gas
on page 19.
Food doesn’t bake or roast
correctly in the oven
Wrong cooking mode is
selected.
See Using the oven
on page 30.
The oven racks haven’t been
positioned correctly for the
foods being cooked.
See Positioning the oven racks
on page 31.
Incorrect cookware or
cookware of incorrect size
being used.
See Using the correct cookware
on page 29.
Oven thermostat needs
adjustment.
See Adjusting the thermostat
on page 34.
There is aluminum foil on
racks or oven bottom.
Remove the foil.
Clock or timers aren’t set
correctly.
See:
• Setting the clock
on page 33
• Programming the cook time on page 35
• Programming a delayed start time on page 36
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION