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1. Use a soft dry cloth to wipe away the dust from the screen and surfaces.
2. If the surfaces are extremely dirty, clean the TV with a cloth which has been
dipped in a slightly soapy water. Wring the cloth until it is almost dry, then use it
to wipe the TV.
3. Ensure there is no excess water on the screen. Allow any water or dampness to
evaporate before switching the TV on.
Maintenance
Careful and regular cleaning can prolong the life of your TV.
Hints and Tips
The following table contains various hints and tips to get the best performance from your TV. If you require additional assistance:
• For UK, please call our UK Call Centre on 0344 561 1234.
• For Ireland, please call our Ireland Call Center on 1 890 818 575.
The TV does not operate properly.
The TV does not respond when
pressing any buttons
• The TV may freeze up during use. Disconnect the mains plug from the mains socket
for a few minutes. Reconnect the mains plug and try to operate it again as usual.
TV cannot be switched on
• Check that the TV is connected to the mains supply is switched on.
• Make sure all connected AV devices are switched off before switching on your TV.
The remote control does not work
• Check to see if there are any objects between the TV and the remote control
causing an obstruction. Ensure that you are pointing the remote control directly at
the TV.
• Ensure that the batteries are installed with the correct polarity (+ to +, - to -).
• Install new batteries.
Power is suddenly turned off
• Check the power of the TV. The mains supply maybe interrupted.
• Check if the sleep timer is set.
• Check whether the Auto Standby is activated.
Can't view Saorview channels
• Check that you have selected the correct country when tuning in your TV. For ROI
select Ireland.
• You will only receive Saorview channels in ROI, retune your TV making sure to select
Ireland as your country.
The video function does not work.
No Picture & No Sound
• Check whether the TV is switched on.
• Try another channel. The problem may be caused by the broadcaster.
Picture appears slowly after
switching on
• This is normal, the image is muted during the TV startup process. Please contact
your service centre, if the picture has not appeared after five minutes.
No or poor colour or poor picture
• Adjust the settings in the Picture menu.
• Try another channel. The problem may be caused by the broadcaster.
• Check if the video cables are connected properly.
Horizontal / Vertical bar or picture
shaking
• Check for local interference such as an electrical appliance or power tool.
Poor reception on some channels
• Station or cable channel may be experiencing problems, tune to another station.
• Station signal is weak, reposition the aerial for better reception.
• Check for sources of possible interference.
Lines or streaks in pictures • Check aerial (Change the position of the aerial.)
Hints and Tips
9 Other Information
Chapter
9
Be sure to press the button on the remote control to turn off the TV. Disconnect the mains cable from the mains socket
before any cleaning.
Never use alcohol, benzine, paint-thinner, cleaning fluid or other chemicals.
Do not use compressed air to remove dust.
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General