7 Troubleshooting
Consult the table below to find basic solutions for problems you may encounter
with the embedded server.
Troubleshooting
Symptom Check Items Corrective Action Reference
I can't access the Is the power turned on to this Turn the power on to this Operation Guide
embedded server. machine? machine, wait until it is in the
ready state, and try to access
the embedded server.
Is the network cable properly Connect the network cable Operation Guide
connected? properly.
Are the network settings that Perform the network settings -
are made in this machine from the operation panel.
correct? Contact your network
administrator for the
appropriate settings.
Is the IP address for this Enter the correct IP address. -
machine entered correctly? Check this machine IP
address with your network
administrator.
Are the LAN settings that are Check the settings made in -
made in the Web Browser the Web Browser. Refer to the
correct? Help function in your browser.
Has the administrator set up Access the embedded server Advanced >
an IP Filter function? from an approved IP address. Protocols > TCP/IP
> IP Filters on page
6-34
Is HTTP Security on the When HTTP Security is set to Advanced >
Advanced > Security > Secure (HTTPS), specify a Security > Secure
Secure Protocol page set to URL that begins with https://. Protocols on page
Secure (HTTPS)? You cannot access the 6-49
embedded server with an
http:// URL.
Does the version of your Use a browser application Web Browser on
browser application support that supports the embedded page 1-1
operation using the server.
embedded server?
Characters do not Does the version of your Use a browser application Web Browser on
display properly in browser application support that supports the embedded page 1-1
the embedded operation using the server.
server. embedded server?
— continued
7-1 User Guide
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