Kyocera ECOSYS P4060DN User Manual

10-16
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Machine Operation Trouble
When the following machine operation troubles occur, implement appropriate procedures.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Display for Device Information (page 2-16)
Symptom Checkpoints Corrective Actions
Reference
Page
An application does not
start.
Is the Auto Panel Reset time short? Set the Auto Panel Reset time to 30
seconds or more.
page 8-50
The screen does not
respond when the power
switch is turned on.
Is the machine plugged in? Plug the power cord into an AC
outlet.
―
Is the machine powered on? Turn on the main power switch. page 2-2
Pressing the [Start] key
does not start printing.
Is there a message on the screen? Determine the appropriate response
to the message and respond
accordingly.
page 10-23
Is the machine in Sleep mode? Select any key on the operation
panel to recover the machine from
Sleep mode.
page 2-34
Blank sheets are ejected. ― Check that the settings of the
application software.
―
Paper often jams. Is the paper loaded correctly? Load the paper correctly. page 3-4
― Turn the orientation 180 degrees
around in which the paper is
positioned.
page 3-4
Is the paper of the supported type?
Is it in good condition?
Remove the paper, turn it over, and
reload it.
page 3-4
Is the paper curled, folded or
wrinkled?
Replace the paper with new paper. page 3-4
Are there any loose scraps or
jammed paper in the machine?
Remove any jammed paper. page 10-36

Kyocera ECOSYS P4060DN Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	3.8 s
Print speed (black, normal quality, A3)	30 ppm
Print speed (black, normal quality, A4/US Letter)	60 ppm
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	4
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Storage media	HDD
Processor cores	2
Processor family	NXP QorIQ
Noise level (ready)	32.4 dB
Compatible memory cards	SD, SDHC
Internal storage capacity	328 GB
Sound pressure level (printing)	55.8 dB
Printer fonts	Barcode, Bitmap, PCL, Windows
Printing colors	Black
Maximum duty cycle	300000 pages per month
Recommended duty cycle	15000 - 30000 pages per month
Replacement cartridges	TK-6330 (32.000 pagina's)
Number of PostScript fonts	136
Page description languages	PCL 6, PDF 1.7, PostScript 3, TIFF, XPS
Operating altitude	0 - 3500 m
Non-operating altitude	0.6 - 15000 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Quantity per pack	1 pc(s)
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (ready)	40 W
Power consumption (printing)	820 W
Power consumption (PowerSave)	1 W
Energy Star Typical Electricity Consumption (TEC)	3.15 kWh/week
Display	LCD
Control type	Touch
Certification	TUV-GS, CE
Product color	Black, Grey
Display diagonal	9 \
Market positioning	Business
Total input capacity	1000 sheets
Maximum input capacity	7150 sheets
Paper tray 1 input capacity	500 sheets
Maximum number of input trays	5
Multi-Purpose tray input capacity	150 sheets
Envelopes sizes	C5, DL, Monarch
Custom media width	98 - 148 mm
Custom media length	320 - 457 mm
Duplex media weight	60 - 256 g/m²
Paper tray media types	Plain paper
Paper tray media weight	52 - 300 g/m²
Non-ISO print media sizes	Ledger (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A3+, A4, A4+, A5, A6
ISO B-series sizes (B0...B9)	B4, B5
Multi-purpose tray media types	Banner
Maximum ISO A-series paper size	A3+
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.9 Mavericks
Sustainability certificates	Blue Angel, ENERGY STAR
Package depth	752 mm
Package width	814 mm
Package height	1109 mm
Package weight	100000 g
Cables included	AC
Included cartridge capacity (black)	16000 pages
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	602 mm
Width	665 mm
Height	790 mm