Kyocera ECOSYS P5026cdw User Manual

8-12
Troubleshooting > Troubleshooting
Responding to Messages
If the message display or the computer displays any of these messages, follow the corresponding procedure.
A
C
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access denied.
You cannot login.
― The Log in operation failed for the
specified number of times so it is no
longer possible to attempt to log in.
Contact a system administrator.
―
Access point was not
detected.
― Check if the access point has been
set correctly.
―
Account error
Press GO
― Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select the [GO]
key.
―
Add paper Cassette # Is the indicated cassette out of
paper?
The paper has run out in the paper
source displayed. Supply paper
according to the paper source
displayed (paper cassettes,
multipurpose tray, or optional paper
feeders).
page 3-2
Add paper MP Tray Is the paper of the selected size
loaded in the multipurpose tray?
page 3-9
Administrator only. ― You can only change the settings
selected when logged in as a user
with administrator privileges.
―
Message Checkpoints Corrective Actions
Reference
Page
Call service
####:0123456
― #### represents a mechanical error
(#=0, 1, 2, ...). Call for service. The
printer does not operate when this
message is displayed. The total
number of pages printed is also
indicated, e.g. 0123456.
―
Call service
F###
― An error occurred and caused the
printer to stop. Record the indicated
"###", and then turn off the printer
power, remove the power plug from
the outlet, and contact your service
representative.
―
Canceling data ― Displayed when data is being
canceled.
―

Kyocera ECOSYS P5026cdw Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	9.5 s
Time to first page (color, normal)	10.5 s
Print speed (black, normal quality, A4/US Letter)	26 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	50000 pages per month
Number of print cartridges	2
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Paper input type	Cassette, Paper tray
Total input capacity	250 sheets
Total output capacity	- sheets
Maximum input capacity	550 sheets
Total number of input trays	1
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Network ready	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Mobile printing technologies	Google Cloud Print, Mopria Print Service
Standard interfaces	RJ-45, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor model	A9
Processor family	ARM Cortex
Sound pressure level (printing)	47.4 dB
Sound pressure level (quiet mode)	43.4 dB
Certification	GS, TÜV, CE
Product color	Black, White
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.9 W
Power consumption (ready)	33 W
Power consumption (printing)	375 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks

Weight and Dimensions

Width	410 mm
Height	329 mm