LG WM3570H User Manual

45
ENGLISH
USING Sm art Diagnosis™
Should you experience any problem s with your Washer, it has the capability of transm itting data to
your Sm art Phone using the LG Sm art Laundry Application or via your telephone to the LG call center.
Sm art Diagnosis™ cannot be activated unless your Washer is turned on by pressing the POWER but-
ton. If your Washer is unable to turn on, then troubleshooting m ust be done without using Sm art
Diagnosis™.
Audible Diagnosis
Sm art Diagnosis™ Using Your Sm art
Phone
1. Download the LG Smart Laundry application on
your smart phone.
2. Open the LG Smart Laundry application on your
smart phone. Press the right arrow button to ad-
vance to the next screen.
3. Press the RE CORD button on the smart phone and
then hold the mouth piece of the smart phone
near the Smart Diagnosis™ logo on the Washer.
4. With the phone held in place, press and hold
button for three seconds.
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sion has finished. This takes about 6 seconds and
the display will count down the time.
6. When the recording is complete, view the diagno-
sis by pressing the Next button on the phone.
NOTE
!
Smart Diagnosis™ is a troubleshooting feature
designed to assist, not replace, the traditional
method of troubleshooting through service
calls. The effectiveness of this feature depends
upon various factors, including, but not limited
to, the reception of the cellular phone being
used for transmission, any external noise that
may be present during the transmission, and
the acoustics of the room where the machine
is located. Accordingly, LG does not guarantee
that Smart Diagnosis™ would accurately trou-
bleshoot any given issue.
Sm art Diagnosis™ Through the
CallCenter
1. Call the LG call center at: (LG U.S.) 1-80 0 -243-0 0 0 0
(LG Canada) 1-888-542-2623.
2. When instructed to do so by the call center agent,
hold the mouthpiece of your phone over the
Smart Diagnosis™ logo on the machine. H old the
phone no more than one inch (but not touching)
the machine.
NOTE
!
Do not touch any other buttons or icons on the
display screen.
3. Press and hold the
button for three seconds.
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sion has finished. This takes about 6 seconds and
the display will count down the time.
5. Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you in
using the information transmitted for analysis.
USING Sm art Diagnosis™

LG WM3570H Specifications

General

Brand	LG
Model	WM3570H
Category	Washer
Language	English