Matrix Vision User Manual

Matrix
122
Vision System Manual
Interrupt Request
What’s this?
• When your call is urgent and you cannot wait for the called person to become free, you can land in his
conversation after intimating him.
• While landing, you get ring back tone and the called person gets beeps for 45 seconds.
• During the beeps, the called person can dial ‘Flash’ to answer your call. He can talk to you while his previous
partner is put on hold and gets music.
• Replace your handset once your talk is over. This will automatically restore his original speech with the held
up party.
How to use it?
1 Lift the handset. Dial tone
2
Dial
Station.
Busy tone
3
Dial
5.
Ring back tone. The Called person
g
ets bee
p
s.
4
The destination dials
‘Flash’.
Speech with the called person.
How to program?
Interrupt Request is a programmable feature. Please refer Class of Service (COS) for details on how to allow
Interrupt Request to a user.
Timer of Relevance:
Interrupt Request Timer-Time for which the station on which interrupt request is made gets the beeps:
Command : 3017-Seconds
Default : 45 seconds.
Valid Range : 000 to 255 seconds.
Important Points:
• Interrupt Request works even when the destination is talking on a trunk line.
• Interrupt Request is ineffective if the called person is having call privacy from Interrupt Request.
• The called party can toggle both the calls.
• Interrupt Request can also be used after putting one party in hold. An important trunk call can be transferred
to a busy station after putting the calling party in hold and interrupting the busy destination to inform him
about his call. This is most advantageous feature for the operator while transferring calls.
Relevant Topics:
1. Class of Service (COS) 70
2. Privacy 139
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Matrix Vision Specifications

General

Brand	Matrix
Model	Vision
Category	PBX
Language	English