Problem solving guide
84
Unsatisfactory washing result
Problem Cause and remedy
The crockery is not
clean.
The crockery was not loaded correctly.
See notes under “Loading the dishwasher” for ex-
amples on how to load crockery and cutlery.
The programme was not powerful enough.
Select a more powerful programme (see “Pro-
gramme overview”).
Activate the Extra clean function (see “Settings –
Extra clean”).
Activate the “Second interim rinse” function (see
“Settings – Second interim rinse”).
Not enough detergent was dispensed.
Use more detergent during manual dispensing or
change the detergent you are using.
Increase the dispensing quantity during automatic
dispensing (if available) (see “Settings – AutoDos”).
Items are blocking the path of the spray arms.
Carry out a rotation check and if needed rearrange
the items so that the spray arms can rotate freely.
The filter combination in the wash cabinet is not
clean or was incorrectly fitted.
This may have caused the spray arm jets to become
blocked.
Clean and/or fit the filter combination correctly.
Clean the spray arm jets if necessary (see “Clean-
ing and care – Cleaning the spray arms”).
There are smears on
glassware and cutlery.
There is a bluish sheen
on the surface of glass-
ware. The film can be
wiped off.
The rinse aid dosage is set too high.
Reduce the dosage (see “Settings” chapter, “Rinse
aid” section).
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