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Troubleshooting
Troubleshooting
If you have questions or need assistance, we’re here to help.
Check these questions first if you have problems with your
phone. Go to
www.motorola.com/consumer/support
for
additional customer care options. You can also contact the
Motorola Customer Support Center at 1-800-331-6456
(United States), 1-888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575 (Canada).
Question Answer
Is your battery
charged? Do
you see
|
in
the display?
The battery level indicator
z
should
have at least one segment showing. If it
does not, recharge your battery (see
page 24.)
Do you have a
valid SIM card
inserted in
your phone?
If necessary, turn off your phone and
make sure that you have inserted a valid
SIM card (see page 20).
Does the
handset have
a signal? Do
you see
=
in
the display?
The signal strength indicator
+
should
have at least one segment showing. If it
does not, move to an area with a
stronger signal to use your phone.
Is the earpiece
volume too
low?
While on a call, rotate the rocker switch
up to increase the earpiece volume.
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