Nice Mercury 310 User Manual

2020
support.hysecurity.com
MERCURY 310 Controller
User Guide
6. ERROR, STOP, LED, & RADIO CODES
Error codes are very useful for communicating information to your gate installer in the event of a gate error.
When there is an error, the display will alternately ash
Er and a two number code, as shown in the Display
column in the table below.
Display Code
Error Condition Possible Cause
01
01
• Learn limits started without motor 1
connected.
• Normal gate operation - motor not
detected after start.
• Motor not connected to motor 1 connector.
• Wiring fault
• Defective motor
• Mechanical release is open (Titan 912L)
02
02
• Learn limits started without motor 2
connected.
• Normal gate operation - motor not
detected after start.
• Motor not connected to motor 2 connector.
• Wiring fault
• Defective motor
• Mechanical release is open (Titan 912L)
03
03
Normal gate operation - Encoder
frequency below nominal.
• Obstruction preventing gate movement.
• Wiring fault
• Defective encoder.
04
04
Normal gate operation - Motor current
exceeds force threshold.
• Obstruction preventing gate movement.
• Wiring fault
• Defective motor.
05
05
IES Type A activated twice prior to
reaching a limit.
• Obstruction preventing gate movement.
• Defective motor.
06
06
Learn limits started when the motor is
at limit.
• Learn limits started when the motor is at limit.
• Wiring fault
07
07
Learn limits started and an encoder is
not detected.
• Learn limits started and an encoder not detected.
• Wiring fault
08
08
Programming OXI step, open, or latch
to key FOB failed.
• OXI not plugged in.
• Key FOB Button not pushed.
• Key FOB Button not detected by OXI receiver.
09
09
Erasing single button or all fobs failed.
• OXI not plugged in.
• Key FOB Button not pushed.
• Key FOB Button not detected by OXI receiver.
10
10
• OXI not connected.
• OXI communication error with
Mercury.
OXI not plugged in.
11
11
Battery voltage too low.
• Battery voltage below 12.5V without gate cycle
during battery health check.
• Battery voltage below 12.0V with gate cycle during
battery health check.
12
12
12V Regulator Failure Defective component.
13
13
Accessory power (unswitched) fuse
tripped
Excessive current draw. (disconnect accessory power,
restart controller, reconnect).
14
14
Accessory power (switched) fuse
tripped
Excessive current draw. (disconnect accessory power,
restart controller, reconnect).
15
15
Alarm fuse tripped
Excessive current draw. (disconnect alarm connector,
restart controller, reconnect).
Error Codes

Nice Mercury 310 Specifications

General

Brand	Nice
Model	Mercury 310
Category	Controller
Language	English