Before You Begin
This user guide helps you configure Poly settings available on the Poly CCX business media phone when running Microsoft
Teams. You must have a Teams–enabled Microsoft Office 365 account to access all of the features of your CCX business
media phone with Teams.
This user guide supports the following Poly phones with Teams enabled:
• CCX 350 business media phones
• CCX 400 business media phones
• CCX 500 business media phones
• CCX 505 business media phones
• CCX 600 business media phones
Audience, Purpose, and Required Skills
This guide provides information for Poly CCX business media phones running the Microsoft Teams application.
Administrators and users can use this guide to configure Poly settings available on the phone’s local interface.
Related Poly and Partner Resources
See the following sites for information related to this product.
• Poly Support is the entry point to online product, service, and solution support information. Find product-specific
information such as Knowledge Base articles, Support Videos, Guide & Manuals, and Software Releases on the
Products page, download software for desktop and mobile platforms from Downloads & Apps, and access additional
services.
• The Poly Documentation Library provides support documentation for active products, services, and solutions. The
documentation displays in responsive HTML5 format so that you can easily access and view installation, configuration,
or administration content from any online device.
• The Poly Community provides access to the latest developer and support information. Create an account to access
Poly support personnel and participate in developer and support forums. You can find the latest information on
hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues.
• The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified communications
providers deliver high-value business solutions that meet critical customer needs, making it easy for you to
communicate face-to-face using the applications and devices you use every day.
• Poly Services help your business succeed and get the most out of your investment through the benefits of
collaboration. Enhance collaboration for your employees by accessing Poly service solutions, including Support
Services, Managed Services, Professional Services, and Training Services.
• With Poly+ you get exclusive premium features, insights and management tools necessary to keep employee devices
up, running, and ready for action.
• Poly Lens enables better collaboration for every user in every workspace. It is designed to spotlight the health and
efficiency of your spaces and devices by providing actionable insights and simplifying device management.
Privacy Policy
Poly products and services process customer data in a manner consistent with the Poly Privacy Policy. Please direct
comments or questions to privacy@poly.com
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