Troubleshooting
Most problems you encounter with your IV/DVD can be corrected by consulting the following
troubleshooting list.
TV Problems
TV won't turn on
o Press the POWERbutton.
• Make sure the TV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.
o Something might be wrong with your remote control. Pressthe POWER button on the front of the TV. If
the TVturns on, check the remote control solutions on page 24.
Buttons don't work
• If you're using the remote control, press the IV button first to make sure the remote is in IV mode.
o Unplug the TV for two minutes and then plug it back in. Turn the IV on and try again.
TV turns off unexpectedly
o Sleep timer might have been activated.
o Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and
then turn on again. If this happens frequently, the voltage in your house may beabnormally high or low.
o Unplug IV. Wait five minutes. Plug it in again.
Blank screen
o Try another channel.
No sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can't select certain channel
• Channel may be blocked or not approved through the V-Chip.
Noisy stereo reception
• May bea weak station. Access the SOUND menu (see page 8), highlight MODE and then choose MONO.
No picture, no sound but TV is on
o Maybe the signal type (SOURCE)isset wrong. Go to page 9 for detailed instructions.
o The channel might be blank - change channels.
o If your player is connected to a TV, make sure the video input channel is selected on the IV (W, AS1, DVD,
AS3) to view.
Sound okay, picture poor
• Cheek antenna connections. Make sure all of the cables are firmly connected to the jacks.
" Try adjusting sharpness function to improve weak signals.
Black box appears on the screen
, Closed caption might be on.
Other Information 23
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