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Appendix F: Limited Warranty
Limited Warranty
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• Two years.
(The warranty period for rental units begins with the first rental
or 45 days from date of shipment to the customer, whichever
comes first.)
What we will do:
• Provide you with a new, or at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the
original product’s warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using the
original carton and packing materials.
• Include in the package evidence of purchase date such as the
bill of sale. Also print your name and address and a description
of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
• A new or refurbished unit will be shipped to you prepaid
freight.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides informa-
tion regarding operating instructions and user controls. For
additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other
products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed
with your unit. It will make it easier to contact you should it
ever be necessary. The return of the card is not required for
warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty
information.
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