When You Have Problems Operating the
Machine
Problem Cause Solution
When the machine is turned
on, the only icon that
appears on the home screen
is the [Copier] icon.
Functions other than the
copier function are not yet
ready.
Wait a little longer.
The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.
Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.
Wait a little longer.
Help is not displayed when
you press [Help] ( ).
The application that is
currently in use does not
support the help function, or
is grayed out because
"Paper Misfeed" or another
message is being displayed.
The help function cannot be used when
is grayed out. Close the
application or message, and then try
again.
is grayed out because
the user does not have
permission to use the
browser function.
The help function cannot be used if the
user does not have permission to use
the browser function. If is always
grayed out, consult the user
administrator to check whether you
have permission to use the browser
function. The user administrator can
change the access permissions in the
address book.
For details about functions that users
can use, see "Confirming the Available
Functions", For First-time Users.
9. Troubleshooting
206
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