Message Cause Solution
"Cannot print." The printer cannot print the sent
data.
Check that the file you want to
print is a supported file type.
Check the misfeeds and ask your
network administrator for help.
"Check the network settings.
(103/203)"
The IP address setting is incorrect. Check the IP address, subnet
mask, and gateway address.
"Classification Code Error" A classification code is not
specified for the print job.
Enter a classification code using
the printer properties and print the
document again.
"Connect
failed:WirelessCard Turn
power off, check card."
The printer cannot detect the
wireless LAN interface board.
Check that the board is supported
or installed correctly.
"Cover Open. Please close
the indicated cover."
A cover of the printer is open. Close the cover as indicated on
the control panel.
"Duplex mode is in off
position for (tray name)"
The duplex mode for the indicated
tray is not available.
You can use one-sided printing
only. Press [Change] to change
the tray's settings, press [JobReset]
to reset the job, or press [Form
Feed] to force printing.
"Do you want to continue
printing by changing an
included Adobe font?"
The print data contains data that
cannot be printed.
Press [Resume] to execute
printing. Alternatively, press [Job
Reset] to cancel printing.
"Ethernet Board Error" An error on the Ethernet is
detected.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
"Exceeded max. No. of
files."
While printing a Sample Print,
Locked Print, Hold Print, or Stored
Print file, the maximum file
capacity was exceeded.
Delete unneeded files stored in
the printer.
"Exceeded max. No. of
pages."
While printing a Sample Print,
Locked Print, Hold Print, or Stored
Print file, the maximum page
capacity was exceeded.
• Delete unneeded files stored
in the printer.
• Reduce the number of pages
to print.
3. Troubleshooting
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Weight and Dimensions
