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All in One Printer
MX-B427W
Sharp MX-B427W User Manual
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P
aper jam in trays
1
R
emove the tray
.
2
Open the front door
.
W
arning—Potential Damage:
T
o prevent damage fr
om
electrostatic discharge,
touch any exposed metal
frame of the printer before accessing or
touching interior areas of the printer
.
T
roubleshoot a problem
140
139
141
Table of Contents
Default Chapter
2
Table of Contents
2
Safety Information
6
Conventions
6
Product Statements
6
Learn about the Printer
9
Printer Configuration
9
Changing the Language of the Keyboard on the Display
10
Customizing the Home Screen
10
Using the Control Panel
10
Paper Characteristics
11
Paper Guidelines
11
Selecting Paper
11
Understanding the Status of the Indicator Light
11
Fiber Content
12
Grain Direction
12
Moisture Content
12
Unacceptable Paper
12
Storing Paper
13
Supported Paper Sizes
13
Supported Paper Types
15
Supported Paper Weights
16
Selecting a Location for the Printer
17
Set Up, Install, and Configure
17
Attaching Cables
18
Installing Optional Trays
19
Setting up the Fax Function
19
Setting up the Printer to Fax
19
Setting up Fax Using a Standard Telephone Line
20
Using the Embedded Web Server
20
Printer Is Connected to a Dedicated Fax Line
21
Connected to Different Wall Jacks
22
Printer Is Sharing the Line with an Answering Machine
22
Connecting the Printer to a Non‑Rj11 Wall Jack
24
Connecting the Printer to a Wall Jack in Germany
25
Connecting to a Distinctive Ring Service
25
Configuring Daylight Saving Time
26
Configuring the E‑Mail Server Settings
26
Configuring the Fax Speaker Settings
26
Setting the Fax Date and Time
26
Configuring Universal Paper Settings
27
Loading Paper and Specialty Media
27
Loading Trays
27
Setting the Paper Size and Type
27
Loading the Multipurpose Feeder
29
Installing and Updating Software, Drivers, and Firmware
30
Installing the Printer Software
30
Linking Trays
30
Updating Firmware
30
Adding Available Options in the Print Driver
31
Exporting or Importing a Configuration File
31
For Macintosh Users
31
For Windows Users
31
Connecting the Printer to a Wi‑Fi Network
32
Networking
32
Using the Personal Identification Number (PIN) Method
32
Using the Push Button Method
32
Connecting a Mobile Device to the Printer
33
Connecting Using Wi‑Fi
33
Connecting Using Wi‑Fi Direct
33
Deactivating the Wi‑Fi Network
33
Printing the Menu Settings Page
34
Secure the Printer
35
Locating the Security Slot
35
Erasing Printer Memory
35
Restoring Factory Default Settings
35
Statement of Volatility
36
Printing from a Computer
37
Printing from a Mobile Device
37
Printing from a Mobile Device Using Google Cloud Print
37
Printing from a Mobile Device Using Wi‑Fi Direct
38
Printing from a Flash Drive
38
Supported Flash Drives and File Types
39
Flash Drives
39
File Types
39
Configuring Confidential Jobs
40
Printing Confidential and Other Held Jobs
40
Printing a Font Sample List
41
Canceling a Print Job
41
Placing Separator Sheets between Copies
41
Adjusting Toner Darkness
41
Using the Automatic Document Feeder and Scanner Glass
42
Making Copies
42
Copying Photos
42
Copying on Letterhead
43
Copying on both Sides of the Paper
43
Reducing or Enlarging Copies
43
Collating Copies
43
Copying Multiple Pages Onto a Single Sheet
43
Copying Cards
44
Creating a Copy Shortcut
44
Creating an E-Mail Shortcut
45
Sending an E-Mail
45
Using the Automatic Document Feeder and Scanner Glass
45
Using a Shortcut Number
46
Sending a Fax
47
Using the Automatic Document Feeder and Scanner Glass
47
Scheduling a Fax
48
Creating a Fax Destination Shortcut
48
Changing the Fax Resolution
48
Adjusting the Fax Darkness
48
Printing a Fax Log
49
Blocking Junk Faxes
49
Holding a Fax
49
Forwarding a Fax
49
Scanning to a Computer
50
Using the Automatic Document Feeder and Scanner Glass
50
Creating an FTP Shortcut
51
Scanning to an FTP Server Using a Shortcut
51
Creating a Network Folder Shortcut
51
Scanning to a Network Folder Using a Shortcut
52
Scanning to a Flash Drive
52
Use Printer Menus
54
Menu Map
54
Device
55
Preferences
55
Eco-Mode
56
Remote Operator Panel
57
Notifications
57
Power Management
59
Restore Factory Defaults
60
Config Menu
60
Out of Service Erase
64
Visible Home Screen Icons
64
Print
65
Postscript
68
Pcl
68
Tray Configuration
71
Paper
71
Media Configuration
72
Universal Setup
72
Custom Scan Sizes
72
Media Types
73
Copy Defaults
73
Advanced Imaging
74
Admin Controls
74
Fax Defaults
75
Fax Mode
75
Fax Setup
75
General Fax Settings
75
Fax Send Settings
76
Fax Log Settings
81
Speaker Settings
81
E‑Mail Setup
82
E‑Mail Defaults
83
FTP Defaults
86
USB Drive
88
Network/Ports
91
Network Overview
91
Wireless
92
Ethernet
94
Tcp/Ip
96
Snmp
97
Ipsec
98
LPD Configuration
100
HTTP/FTP Settings
100
Usb
101
Restrict External Network Access
102
Google Cloud Print
102
Security
104
Login Methods
104
Local Accounts
105
Certificate Management
105
Login Restrictions
106
Confidential Print Setup
106
Erase Temporary Data Files
107
Miscellaneous
107
Reports
108
Menu Settings Page
108
Shortcuts
108
Troubleshooting
109
Maintain the Printer
110
Checking the Status of Parts and Supplies
110
Configuring Supply Notifications
110
Setting up E‑Mail Alerts
110
Viewing Reports
110
Ordering Parts and Supplies
111
Ordering a Toner Cartridge
111
Replacing Parts and Supplies
111
Replacing the Toner Cartridge
111
Replacing the Imaging Unit
114
Replacing the Tray
117
Replacing the Pick Roller Assembly
117
Replacing the Tray Separator Roller
121
Replacing the ADF Separator Pad
122
Resetting the Supply Usage Counters
124
Cleaning Printer Parts
124
Cleaning the Scanner
125
Saving Energy and Paper
126
Configuring the Power Save Mode Settings
126
Sleep Mode
126
Hibernate Mode
126
Adjusting the Brightness of the Printer Display
127
Conserving Supplies
127
Moving the Printer to Another Location
127
Shipping the Printer
128
Troubleshoot a Problem
129
The Printer Is Not Responding
129
Unable to Read Flash Drive
130
Enabling the USB Port
130
Cannot Open Embedded Web Server
130
Network Connection Problems
130
Cannot Connect the Printer to the Wi‑Fi Network
131
Issues with Supplies
132
Non‑Printer Manufacturer Supply
132
Clearing Jams
133
Avoiding Jams
133
Load Paper Properly
133
Identifying Jam Locations
134
Use Recommended Paper
134
Paper Jam in the Automatic Document Feeder
135
Paper Jam in the Standard bin
135
Paper Jam in the Multipurpose Feeder
136
Paper Jam in Trays
140
Paper Jam in the Duplex Unit
143
Paper Jam in the Rear Door
146
Paper Feed Problems
149
Envelope Seals When Printing
149
Collated Printing Does Not Work
149
Tray Linking Does Not Work
150
Paper Frequently Jams
150
Jammed Pages Are Not Reprinted
151
Printing Problems
151
Print Jobs Do Not Print
151
Confidential and Other Held Documents Do Not Print
152
Job Prints from the Wrong Tray or on the Wrong Paper
153
Slow Printing
154
Print Quality Problems
156
Print Quality Is Poor
156
Dark Print
157
Fine Lines Are Not Printed Correctly
159
Folded or Wrinkled Paper
159
Gray Background
160
Incorrect Margins
161
Light Print
162
Mottled Print and Dots
163
Paper Curl
164
Print Crooked or Skewed
166
Solid Black Pages
166
Text or Images Cut off
167
Toner Easily Rubs off
167
Horizontal Light Bands
168
Vertical Light Bands
169
Vertical White Lines
169
Vertical Dark Bands
170
Vertical Dark Lines or Streaks
171
Vertical Dark Streaks with Print Missing
171
Repeating Defects
171
Faxing Problems
172
Caller ID Is Not Shown
172
Cannot Send or Receive Faxes
172
Can Receive but Not Send Faxes
174
Can Send but Not Receive Faxes
174
Poor Fax Print Quality
175
Scanning Problems
175
Cannot Scan from a Computer
175
Partial Copies of Document or Photo
176
Scan Job was Not Successful
176
Poor Copy Quality
177
Vertical Dark Streaks on Output When Scanning from the ADF
177
Scanner Does Not Close
178
Scanning Takes too Long or Freezes the Computer
178
Scanner Does Not Respond
178
Adjusting Scanner Registration
179
Adjusting ADF Registration
179
Contacting Your Dealer
179
Notices
180
Noise Emission Levels
181
Product Disposal
182
Static Sensitivity Notice
182
Energy Star
182
Temperature Information
182
Laser Notice
183
Power Consumption
183
Product Power Consumption
183
Off Mode
184
Environmental Information
184
Total Energy Usage
184
Saving Paper
184
Regulatory Notices for Telecommunication Terminal Equipment
185
Notice to Users of the Canadian Telephone Network
186
Notice to Users of the New Zealand Telephone Network
186
Regulatory Notices for Wireless Products
188
Exposure to Radio Frequency Radiation
188
Index
191
4
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Sharp MX-B427W Specifications
General
Brand
Sharp
Model
MX-B427W
Category
All in One Printer
Language
English
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