Sharp MX-B427W User Manual

Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing solid black pages?
Contact your
dealer. The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Are text or images cut
o?
Contact your
dealer. The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshoot a problem 167

Sharp MX-B427W Specifications

General

Brand	Sharp
Model	MX-B427W
Category	All in One Printer
Language	English