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SMC Networks D3CM1604 User Manual
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vii
D3CM1604 DOCSIS 3.0 Cable Modem Administrator Manual
Preface
The SM
C D3CM1604 C
able Modem
is
an
ideal all-
in
-
one
wired solution for
home
and
business envi
ronments
.
SM
C is proud to provi
de a powerful, yet simpl
e communication
device for connec
ting your local-area ne
twork (LAN
) to the Internet.
This Administra
tor Manual contai
ns all the in
formation you need
to install and configure your
new D3CM
1604 Cable M
odem.
6
8
Table of Contents
Default Chapter
3
Table of Contents
3
Important Safety Instructions
5
Preface
7
Key Features
8
Document Organization
8
Document Conventions
9
Safety and Warnings
9
Typographic Conventions
9
1 Getting to Know the Cable Modem
10
Unpacking Package Contents
11
System Requirements
11
Quick Installation Overview
11
Front Panel
13
Rear Panel
15
Using the Reset Button
16
2 Installing the Cable Modem
17
Finding a Suitable Location
18
Connecting to the LAN
19
Connecting the WAN
20
Powering on the Cable Modem
20
3 Preconfiguration Guidelines
21
Configuring Your Computer for TCP/IP
22
Configuring Microsoft Windows 8
23
Configuring Microsoft Windows 7
26
Configuring Microsoft Windows Vista
28
Configuring an Apple Macintosh Computer
31
Disabling Proxy Settings
32
Disabling Proxy Settings in Internet Explorer
32
Disabling Proxy Settings in Firefox
32
Disabling Proxy Settings in Safari
33
Confirming the Cable Modem's Online Status
33
Confirming Your Computer's Link Status
33
4 Configuring the Cable Modem
34
Accessing the Cable Modem 'S Web Management
35
Understanding the Web Management Interface
37
Web Management Interface Menus
37
Viewing System Software Settings
38
Viewing Network Connectivity
39
Configuring Security Settings
41
Viewing the Event Log
42
5 Troubleshooting Procedures
43
Basic Troubleshooting Procedures
44
Advanced Troubleshooting Procedures
45
Troubleshooting Physical Network Problems
45
Troubleshooting Configuration Problems
46
Determining Your IP Address
46
Troubleshooting Software-Interaction Problems
49
Specific Troubleshooting Procedures
50
Cannot Log in to
50
Local Networked Devices Cannot Access the Cable Modem
50
Cannot Access the Internet
51
Cannot Access Networked Devices
52
Using the Ping Utility to Troubleshoot
52
Testing the Path from a Computer to the Cable Modem
52
Testing the Path from a Computer to the Internet
53
Using Ping on a Macintosh
54
Disconnects from the Internet
55
Slow Web Browsing
55
Cable Modem Is Not Passing DHCP Address to a Computer
56
Determining a Computer's MAC Address
56
Microsoft Windows
56
Apple Macintosh Windows os X
57
Appendix A - Glossary
58
Appendix B - Compliance
59
Index
61
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SMC Networks D3CM1604 Specifications
General
Brand
SMC Networks
Model
D3CM1604
Category
Modem
Language
English
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