Tyco Galaxy SC Controller User Manual

Tyco Electronics Galaxy SC Controller J85501F-1
7 - 17 Feature Descriptions Issue 13 February 2001
provided). If A1 is reached and the alarm has been reported, Galaxy SC
will not call the primary number again.
However, if the system cannot reach A1 or if A1 is not provided, the
system will wait 12 minutes before it tries to call the first primary
number again. There can be a total of three 12 minute delays. If Galaxy
SC is still unable to reach the destination, the alarm will be deleted from
the call out queue and a Number Did Not Respond event will be issued.
When a connection to a phone number is successful, all alarms pending
call out to that number will be reported at that time.
The call-out on alarm feature can handle up to 256 events, which should
be sufficient for most systems. In the unlikely event that alarms occur/
retire faster than the call out on alarms feature can send them to the
remote user, it is possible to fill the 256 event memory. If this happens,
the last event after the memory became full will not be called out, and a
user clearable Queue Overflow event will be issued. Normal operation
will resume as soon as calls are completed and call out events are
removed from the memory.
Alarms Generated
by Call-Out
There are three alarms that indicate problems in the call-out feature.
These alarms are Queue Overflow, Number Did Not Respond, and
Number Not Configured. Each alarm is described below.
Queue Overflow This alarm occurs when there are too many alarms waiting to call-out.
This problem is most likely to occur in systems with many alarms
changing state and where programmed phone numbers are not
responding. The default severity for this alarm is warning.
Number Did Not
Respond
This alarm occurs when a primary and alternate phone number fail to
connect at least three times in a row. This problem is likely to occur if
the phone cables are not connected currently, the Galaxy SC did not
detect 10 seconds of silence after dialing, or if the destination phone is
off hook. The default severity for this alarm is warning.
Number Not
Configured
This alarm occurs when a phone number is listed as the notification
destination of an alarm but does not have phone number defined. To
avoid this alarm always configure the phone numbers before
configuring the alarms to call-out. The default severity for this alarm is
warning.

Tyco Galaxy SC Controller Specifications

General

Brand	Tyco
Model	Galaxy SC Controller
Category	Controller
Language	English