OX Amp Top Box 54
Troubleshooting
Troubleshooting
If OX isn’t behaving as expected, first check all system setups, connections, cables, and
operating instructions. For answers to most questions and solutions for most issues, or to
contact our support team, see the Technical Support page.
Wi-Fi Reset
OX Wi-Fi reset clears all OX network and password settings.
Important: Wi-Fi reset permanently deletes previously-entered network passwords.
To perform a Wi-Fi reset:
1. Make sure nothing is plugged into OX’s USB ports.
2. Make sure OX is powered on and system startup is complete (RIG LED lit solid green or
amber).
3. Press and hold the reset switch.
4. When OX’s front panel RIG LED begins blinking green (after approximately 10 seconds),
release the reset switch. The RIG LED continues to blink green.
5. Press the reset switch again within six seconds to confirm the action. The RIG LED is
unlit, indicating Wi-Fi initialization is in process.
6. When the RIG LED is solid green again, OX Wi-Fi is reset and ready for use.
Factory Reset
OX factory reset deletes all user settings and returns OX to its original factory state.
Important: Factory Reset permanently deletes ALL user data, including ALL user Rigs,
Rig Sets, effect presets, networks, network passwords, and registration status.
To perform a factory reset:
1. Make sure nothing is plugged into OX’s USB ports.
2. Power off OX with the rear panel POWER switch.
3. Press AND HOLD the reset switch while powering on OX. Continue depressing the reset
switch.
4. When OX’s front panel RIG LED begins blinking red (after approximately 10 seconds),
release the reset switch. The RIG LED continues to blink red.
5. Press the reset switch again within six seconds to confirm the action. The RIG LED is
unlit, indicating OX initialization is in process.
6. When the RIG LED is solid green again, OX is in its factory state and ready for use.
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