Ethernet Wi-Fi
NO
YES
NO
YES
NO
YES
NO
YES
NO
YES
Does the
problem
persist?
Does the
problem
persist?
Replace the
Ethernet board
Replace the Wi-Fi
board
Call the IT manager
of the store for
support
Does the
problem
persist?
Does the
problem
persist?
WF41 - Internet
connection missing
for more than 2 days
Run a new
connection test
Connect the oven to
your smartphone
activating the hotspot
function
Check the following: Check the following:
Pay attention: the oven cannot accept the
following symbols
•, (comma)
•° (degree symbol)
Set the oven DHCP to OFF and through
a computer find out the network
address. Thus write manually:
Try again a connection test
• IP
• NETMASK
• GATEWAY
• DNS
1. DHCP of the oven and of the
modem should be ON
2. Check if there is any firewall that can
block the connection
3. Connect the RJ45 cable to a
ent gate of the modem
4. Connect your computer to the same
gate of the modem and check if the
computer is able to connect
1. Correctness of the network name
2. Correctness of the network
password
Does the alarm
persist?
Do you have
an Ethernet or Wi-Fi
connection?
End
End
End
End
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