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Troubleshooting > Regular Maintenance
Toner Container Replacement
When toner runs low, "Toner is low. (Replace when empty.)" appears in the touch panel. Make sure you have a new
toner container available for replacement.
When the touch panel displays "Toner is empty.", replace the toner.
Frequency of Toner Container Replacement
The life of the toner containers depends on the amount of toner required to accomplish your printing jobs. According to
ISO/IEC 19798 and EcoPrint switched off the toner container can print as follows (A4/Letter paper is assumed):
Toner Color Life of the Toner Container (Printable pages)
Black 12,000 images
Cyan 10,000 images
Magenta 10,000 images
Yellow 10,000 images
• The toner container packed with the new printer has to fill up the system when operating the first time. Therefore
only 50% of the first toner kits can be used for printing. (For example: P-C3560i MFP/P-C3565i MFP can print 6,000
Black & White images using the black starter toner container.)
• For the toner container, always use a genuine toner container. Using a toner container that is not genuine may
cause image defects and product failure.
• The memory chip in the toner container of this product stores information necessary for improving customer
convenience, operation of the recycling system for used toner containers, and planning and development of new
products. The stored information does not include information that makes it possible to identify individuals, and is
only used anonymously for the above purposes.
Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns.
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