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Victoria Arduino BLACK EAGLE VA388 User Manual

Victoria Arduino BLACK EAGLE VA388
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12.2 UNIT DISPENSING ERROR
SERVICE MANUAL
12.3
Edition 01 of 08/2017
UNIT DISPENSING ERROR
Dispensing for more than 240 seconds:
the flow of water is too slow or too fast
Check that the
grinding is not too fine
Press a dose
key of the X unit
Check the connection
of the volumetric doser
to the central unit.
Menu-> Alarms->
Alarm list: keep the
washing key pressed
to cancel the alarm list.
SELECT PRODUCT
Check the voltage of
the volumetric doser
(square wave 0-5V).
Check for the presence
of limestone in the gigler
or in the metal mesh
of the volumetric doser.
Substitute the volumetric
doser with a new one.
The dosing function
continues to function correctly,
but the key continues
to flash.
YES
YES
YES YES YES

Table of Contents

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Victoria Arduino BLACK EAGLE VA388 Specifications

General IconGeneral
BrandVictoria Arduino
ModelBLACK EAGLE VA388
CategoryCoffee Maker
LanguageEnglish

Summary

1. MACHINE DESCRIPTION

1.1 DESCRIPTION

Overview of the machine's components and features, illustrated with a diagram.

1.2 KEYBOARD DESCRIPTION (Standard configuration)

Explanation of the control panel layout, buttons, and display functions.

1.3 SAFETY REGULATIONS

Crucial safety guidelines for installation, use, and maintenance to prevent hazards.

1.4 MACHINE IDENTIFICATION

Information on how to identify the machine model, serial number, and QR code for details.

1.5 TRANSPORT AND HANDLING

Instructions for safe transportation and handling of the machine to prevent damage or accidents.

2. FIRST INSTALLATION AND PRELIMINARY OPERATIONS

2.1 FIRST INSTALLATION

Steps for the initial installation of the machine, including weight and dimensions.

2.1.1 WEIGHT AND DIMENSIONS

Technical specifications for the machine's weight and dimensions for 2 and 3 group models.

2.1.2 WATER SPECIFICATIONS

Required water quality parameters like hardness, pressure, and alkalinity to maintain warranty.

2.1.3 ELECTRICAL SPECIFICATIONS

Details on the machine's electrical requirements, including voltage, phase, and power consumption.

2.1.4 CONNECTION TO WATER SUPPLY

Instructions for connecting the machine to the water main, including pressure verification.

2.1.5 PROCEDURE OF FIRST INSTALLATION

Step-by-step guide for the initial startup and filling of coffee boilers.

2.1.6 PRESSURE ADJUSTMENT

How to adjust the brewing pressure using the gauge and knob.

2.1.7 HOT WATER ECONOMISER ADJUSTMENT

How to adjust the hot water mixer to control temperature and optimize performance.

2.2 PROGRAMMING BEFORE INSTALLATION

Initial programming operations like updating language, date, time, and settings.

2.2.1 PROGRAMMING BEFORE INSTALLATION

Using the rotary switch to navigate and enable functions for pre-installation programming.

2.2.2 SETTING OF LANGUAGE, DATE AND TIME

Procedure for setting the machine's language, date, and time through the interface.

2.2.3 SETTING OF T3 TEMPERATURES

How to set group and boiler temperatures via the machine's interface.

2.2.4 SETTING OF DOSES (VOLUMETRIC VERSION)

Guide on programming coffee doses (volume) for volumetric versions.

3. REMOVAL OF THE EXTERNAL SURFACE

3.1 REMOVAL OF THE CUP HOLDER SURFACE

Step-by-step guide to remove the modular cup warming tray from the machine.

3.2 REMOVING OUTER PANELS

Instructions for safely removing the side panels of the VA388 machine.

3.3 REMOVAL OF THE FRONT, LOWER PANEL

Procedure for removing the lower front panel of the machine.

3.4 REMOVING THE GROUP COVER

Steps to remove the cover that provides access to the machine's groups.

3.5 REMOVING THE TFT SCREEN

Guide on how to remove the TFT screen panel from the machine.

4. INFUSION UNIT

4.1 REMOVAL OF SHOWER AND GASKET

Instructions for removing the shower and pavilion, including loosening the central screw.

4.2 REPLACING THE GASKET IN THE PRE-INFUSION CHAMBER

Steps to replace the gasket in the pre-infusion chamber, which should be done annually.

4.3 REMOVAL OF THE TEMPERATURE PROBE, AND UNIT HEATING ELEMENTS (T3 VERSION ONLY)

Guide for removing temperature probes and heating elements, specific to T3 versions.

4.4 COFFEE VALVE

Information on the three-way coffee valve and troubleshooting common issues.

5. STEAM HEATER

5.1 EMPTYING THE HEATER

Procedure for safely emptying the steam heater, including safety warnings.

5.2 ACCESS TO THE HEATER

Steps to access the heating elements and visible parts by removing the side panel.

5.3 HEATING ELEMENT AND HEAT PROTECTION

Details on the heating elements and their resistances, including removal for cleaning or replacement.

5.4 REPLACEMENT OF THE LEVEL GAUGE

Guide on replacing the level probe, which maintains water level in the heater.

5.5 ANTI-SUCTION VALVE

Information on the anti-suction valve and when and how to replace it.

5.6 SAFETY VALVE

Details on the steam safety valve, its operation pressure, and replacement recommendations.

5.7 HEAT EXCHANGERS (T3 VERSION ONLY)

Function of heat exchangers in pre-heating water and the importance of cleaning inlet fittings.

6. COFFEE BOILERS

6.1 COFFEE BOILERS

Description of the coffee boilers, their capacity, consumption, and safety features.

6.2 ACCESS TO COFFEE BOILERS

Instructions on how to access the upper part of the coffee boilers by removing cup warmer modules.

6.2.2 ACCESS TO THE BOTTOM OF THE HEATER

Steps to access the bottom of the coffee boiler by removing work surface and panels.

6.3 EMPTYING OF THE COFFEE BOILER

Procedure for safely emptying the coffee boiler before replacing parts.

6.4 TEMPERATURE PROBE

Details on temperature probes, their values, and troubleshooting "Heater probe error".

6.5 REPLACEMENT OF THE TEFLON INJECTOR

Guide to replacing the Teflon injector, which tends to get clogged annually.

7. HYDRAULIC CIRCUIT

7.1 DRAINING TUBS AND SERVICE TAPS

How to access the hydraulic part by removing the work surface and front panel.

7.2 THE PUMPING ELEMENT

Information about the pump, its location, and when it needs replacement due to noise or pressure issues.

7.3 REMOVAL OF THE PUMP

Step-by-step instructions for removing the pump, including disconnecting pipes and clamps.

7.4 REMOVAL OF THE CAPACITOR

Procedure for removing and replacing the capacitor, including safety warnings.

7.5 REMOVING AND REPLACING THE MOTOR

Guide on how to remove and replace the motor, including unscrewing screws and disconnecting cables.

7.6 REPLACING THE COFFEE VALVE

Steps to remove and replace the coffee valve, which regulates water flow to the heater.

7.7 FLOWMETER AND NON-RETURN VALVE (only version V)

Common errors related to the flowmeter (Ventolino) and how to intervene.

7.8 HOT AND COLD WATER VALVE

How to adjust the temperature of the hot water tap and troubleshooting common valve issues.

7.9 STEAM NOZZLE

Information on the steam nozzle, suggested seal replacement, and maintenance.

8. ELECTRIC COMPONENTS

8.1 CONTROL UNIT

How to access the main board, identify its components, and the function of the transformer and fuses.

8.2 THE CONTACTOR

Information on the contactor's role in supplying power and how to replace it.

8.3 STATIC RELAYS

Explanation of static relays used to control steam boilers and coffee boilers, and their activation.

8.4 ACCESS TO THE STATIC RELAYS AND THE SENSOR CARD

Steps to access the data collector, static relays, and sensor card for inspection or replacement.

8.5 ACCESS AND REPLACEMENT OF THE DIGITAL PRESSURE GAUGE

How to access and replace the digital pressure switch, including voltage measurements.

8.6 REPLACEMENT OF TFT SCREEN

Instructions for replacing the TFT display, including unscrewing the screen and disconnecting ribbon cables.

8.7 UPDATING THE TFT SCREEN

Guide on how to update the machine's firmware using a USB stick.

8.8 REPLACEMENT OF GROUP PUSH BUTTON PANELS AND SCREENS

Steps for replacing group push button panels and screens, including resetting pins.

8.9 MACHINE CONFIGURATION

How to configure machine settings like operating mode, units, and steam nozzle options.

8.10 GRAVIMETRIC CONTROL UNIT

How to access the gravimetric control unit, which calculates weight using load cells.

8.11 LOAD CELLS AND SENSORS (version G only)

Guide to accessing and removing load cells and sensors, including electrical wiring disconnection.

8.12 REMOTE CONTROL

Instructions for configuring the remote control module via Wi-Fi and connecting it to the machine.

9. ALARMS AND CONTROL OF THE EMERGENCIES

9.1 ALARMS AND CONTROL OF THE EMERGENCIES

Lists display messages for alarms and errors, their causes, and recommended solutions.

10. SPECIAL FUNCTIONS

10.1 GROUP OFFSET ADJUSTMENT

How to adjust the group offset to calibrate temperature probes using a Scace device.

10.2 HEATER OFFSET ADJUSTMENT

Procedure for adjusting the heater temperature offset from the coffee boiler screen.

10.3 CUP WARMER ADJUSTMENT

How to switch the cup warmer between timed and thermo-controlled modes.

10.4 MAINTENANCE ALARM

Setting the delivery number or date to activate the maintenance alarm.

10.5 ALARM HISTORY RESET

How to access the ALARMS menu and reset the alarm history to clear errors.

10.6 PASSWORD SETTING

Guide on entering, changing, and unlocking the machine's password for security.

10.7 CONTROL UNIT CONFIGURATION

How to configure control unit parameters for different machine versions and settings.

10.8 DESCRIPTION OF THE SETTABLE FUNCTIONS

Detailed explanations of various settable functions, including operating modes, levels, and calibration.

11. MAINTENANCE CHECKING

11.1 DAILY MAINTENANCE BY THE BARISTA

Daily maintenance tasks for the T3/DIGIT version, requiring 15 minutes.

11.2 WEEKLY MAINTENANCE BY THE BARISTA

Weekly maintenance tasks for the T3/DIGIT version, requiring 30 minutes.

11.3 MAINTENANCE EVERY 4-6 MONTHS

Periodic maintenance tasks for the T3/DIGIT version, requiring 60 minutes.

11.4 YEARLY MAINTENANCE

Comprehensive annual maintenance checklist for technicians, requiring 120-150 minutes.

11.5 YEARLY MAINTENANCE KIT

List of spare parts included in the yearly maintenance kits for different machine versions.

12. TROUBLESHOOTING

12.1 UNIT DOSING ERROR

Troubleshooting flowchart for errors related to incorrect or failed unit dosing, identifying potential causes.

12.2 UNIT DISPENSING ERROR

Troubleshooting flowchart for errors when dispensing exceeds the limit time or fails to stop correctly.

12.3 LEVEL ERROR

Troubleshooting flowchart for level errors, indicating issues with the automatic level function or pump.

12.4 PRESSURE ERROR

Troubleshooting flowchart for pressure errors, indicating issues with the safety thermostat or pressure switch.

12.5 BOILER PRESSURE METER ERROR

Troubleshooting flowchart for errors related to the boiler pressure meter or sensor.

12.6 CUP WARMER SENSOR ERROR

Troubleshooting flowchart for cup warmer sensor errors, checking for short circuits or disconnection.

12.7 SERIAL COMMUNICATION ERROR

Troubleshooting flowchart for serial communication errors between the control unit and TFT monitor.

12.8 X UNIT SENSOR ERROR

Troubleshooting flowchart for X unit sensor errors, checking voltage, connections, and sensor integrity.

12.9 BOILER STEAM COLD

Troubleshooting steps for when the boiler is cold, checking resistance, static relays, and cables.

12.10 ERROR HEATING UNIT X

Troubleshooting flowchart for heating errors in unit X, checking cables, LEDs, and unit sensors.

12.11 BOILER ERROR

Troubleshooting flowchart for general boiler errors, checking relays, thermal fuse, and voltage.

13. DIAGRAM

13.1 HYDRAULIC DIAGRAM

Detailed hydraulic diagram illustrating the flow of water and components within the machine.

13.2 WIRING DIAGRAM VA388 T3 VOLUMETRIC

Electrical wiring diagram for the VA388 T3 Volumetric version, showing component connections.

13.3 WIRING DIAGRAM VA388 T3 (CSA version)

Electrical wiring diagram for the VA388 T3 CSA version, illustrating component connections.

13.4 WIRING DIAGRAM VA388 T3 GRAVIMETRIC

Electrical wiring diagram for the VA388 T3 Gravimetric version, showing component connections.

14. SPARE PART CATALOGUE

14.1 EXTERNAL COMPONENTS 2-3 GROUPS

Illustrated list of external components for 2-3 group VA388 machines.

14.2 DETAIL OF PUSH BUTTONS - DISPLAY COMPONENTS

Detailed breakdown of push buttons and display components, with part numbers.

14.3 PURING UNIT COMPONENT

Illustrated list of components for the pouring unit, including part numbers and versions.

14.4 STEAM AND HOT WATER VALVES PARTS

Illustrated list of spare parts for steam and hot water valves, with part numbers.

14.5 HOT WATER MIXER AND STEAM PIPES COMPONENTS

Illustrated list of components for the hot water mixer and steam pipes, with part numbers.

14.6 BOILER PARTS T3 COPPER FROM 18-03-2016

Illustrated list of boiler parts for T3 Copper models from 18-03-2016.

14.7 BOILER PARTS T3 COPPER FROM 18-03-2016

Illustrated list of boiler parts for T3 Copper models from 18-03-2016.

14.8 COPPER PIPES FROM 18-03-2016

Illustrated list of copper pipes for models from 18-03-2016.

14.9 HYDRAULIC GROUP COMPONENTS UNTIL 17-03-2016

Illustrated list of hydraulic group components for models until 17-03-2016.

14.10 HYDRAULIC GROUP COMPONENTS COPPER FROM 18-03-2016

Illustrated list of hydraulic group components for copper models from 18-03-2016.

14.11 PUMP GROUP COMPONENTS

Illustrated list of pump group components, including hydraulic load codes.

14.12 OLD HYDRAULIC SYSTEM COMPONENTS (AS OF 04/12/2014)

Illustrated list of old hydraulic system components for models as of 04/12/2014.

14.13 EXTERNAL SURFACE COMPONENTS 2-3 GROUPS

Illustrated list of external surface components for 2-3 group VA388 machines.

14.14 ELECTRIC AND ELECTRONIC COMPONENTS

Illustrated list of electric and electronic components, including wiring tables.

14.15 GRAVIMETRIC SCALE COMPONENTS

Illustrated list of gravimetric scale components.

14.16 EASY CREAM COMPONENTS

Illustrated list of easy cream components.

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