D
Group 177 Preventive Maintenance
Reception
When the customer drops off the vehicle, the service
receptionist starts the paperwork and prepares the forms
needed for the preventive maintenance. Ask the customer
about problems that have been noticed while driving the
vehicle. Ask questions that will make the job easier for
the technician to find problem sources:
— Irregular tire wear?
— Unusual noise?
— Unusual vibration?
— Leaks?
— Other operation problems?
As the vehicle is approached, check for signs of leakage,
general appearance, body damage, etc. Walk around the
vehicle. Note on the PM inspection form if any leaks or
problems are found.
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