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General product care
Taking care of your telephone
Your telephone contains sophisticated
electronic parts, so it must be treated with
care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets
wet. Do not use the handset outdoors in
the rain, or handle it with wet hands. Do
not install the telephone base near a sink,
bathtub or shower.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for many
years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do
not use excess water or cleaning solvents
of any kind.
Storage
When you are not going to use the
telephone for some time, unplug the
adapter(s), and remove the rechargeable
battery from the handset. Store the
telephone base, the handset, the
charger(s) and the adapter(s) in a cool and
dry place.
Frequently asked questions
Below are the questions most frequently
asked about the cordless telephone. If you
cannot find the answer to your question,
visit our website at
www.vtechphones.com or call
1 (800) 595-9511 for customer service. In
Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.
My telephone
does not work
at all.
Make sure the telephone
base is installed properly,
and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use, and return
the pendant to the pendant
charger after use.
The display
shows No line.
I cannot hear
the dial tone.
Disconnect the telephone
line cord from your
telephone and connect it to
another telephone. If there
is no dial tone on that other
telephone either, then the
telephone line cord may
be defective. Try installing a
new telephone line cord.
If changing the telephone
line cord does not help,
the wall jack (or the wiring
to this wall jack) may be
defective. Contact your
telephone service provider.
You may be using a new
cable or VoIP service, the
existing telephone jacks in
your home may no longer
work. Contact your service
provider for solutions.